There are plenty of Snipe-IT alternatives available, and teams choose them for different reasons. Each tool brings its own capabilities and benefits, which can make the selection process overwhelming.
To make things easier, we researched the market and combined it with our IT Asset Management (ITAM) expertise to bring you a list of 10 solid options to consider. Let’s get started.
What is Snipe-IT?
Snipe-IT, a renowned Asset Management system developed by Grokability, emerged in 2013 as the brainchild of Alison Gianotto, the former CTO of a prominent ad agency in New York City. Frustrated by the limitations of available IT asset tracking solutions, Gianotto took matters into her own hands and designed Snipe-IT to cater to her unique requirements.
Over time, Snipe-IT has evolved into a widely embraced and actively maintained alternative for free Asset Management.
Grokability, the driving force behind Snipe-IT, places great emphasis on creating user-friendly software, fostering a culture of continuous learning, championing transparency and security, and advocating the benefits of open-source software.
Snipe-IT features
Snipe-IT offers a range of key features for effective IT Asset Management, including:
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Asset tracking: Barcode and QR code scanning for easy tracking of physical assets, streamlining the management process.
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Check-in/check-out system: Tracking of assets as they are issued to employees or returned, ensuring accountability.
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Automatic notifications: Schedule alerts for maintenance schedules, warranty expirations, and other important events, helping to maintain asset integrity.
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Reporting and analysis: Offers built-in reports for insights into asset allocation, inventory value, and more.
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License Management: Helps manage software licenses, including tracking expiration dates and seat counts, to ensure compliance and streamline renewals.
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User Management: Supports flexible user roles and permissions, ensuring that only authorized personnel can access certain features and make changes.
10 best Snipe-IT competitors in 2025
If you’ve outgrown Snipe-IT or are simply looking for a different fit, there’s no shortage of options. Each Snipe-IT competitor comes with its own strengths — some focus on deep integrations, others on automation, and some on enterprise-grade ITAM features. To save you time, we reviewed the market and combined our own ITAM expertise to highlight the 10 best alternatives in 2025.
Here are the top tools to consider:
- InvGate Asset Management
- ManageEngine Endpoint Central
- Ivanti Neurons for ITAM
- SolarWinds Service Desk
- ServiceNow IT Service Management (ITSM)
- NinjaOne
- Freshservice by Freshworks
- Jira Service Management by Atlassian
- SysAid IT Asset Management
- BMC Helix ITSM & Asset Management
#1: InvGate Asset Management
InvGate Asset Management: 5-minutes Demo
#2: ManageEngine Endpoint Central
ManageEngine Endpoint Central (formerly Desktop Central) is a Unified Endpoint Management (UEM) solution by Zoho Corp’s ManageEngine division that also delivers ITAM capabilities. It provides a single console to manage and secure desktops, laptops, servers, mobile devices, and more, with robust asset inventory included.
Unlike Snipe-IT, which focuses only on asset tracking, Endpoint Central combines ITAM with Patch Management, software deployment, remote control, and endpoint security. It’s especially popular with small and medium-sized businesses (SMBs) and mid-market organizations looking for an affordable 'all-in-one' tool that consolidates ITAM with daily Device Management and compliance.
ManageEngine Endpoint Central features
- Automated discovery and detailed hardware/software inventory for all endpoints.
- Patch Management for OS and third-party applications.
- Remote desktop sharing, troubleshooting, and control tools.
- Software distribution and OS imaging/deployment capabilities.
- USB device control and endpoint security policy enforcement.
- Integration with other ManageEngine tools like ServiceDesk Plus.
ManageEngine Endpoint Central pros
- All-in-one platform combining inventory, patching, and remote support in one console.
- Very cost-effective compared to enterprise competitors, with a free tier.
- Automates patching and updates to keep endpoints secure with little manual effort.
- Available on-premises or in the cloud, with mobile app access.
- Integrates smoothly with the broader ManageEngine ecosystem.
ManageEngine Endpoint Central cons
- Setup and configuration can be complex and time-consuming.
- User interface feels dated and cluttered compared to modern SaaS tools.
- Advanced features like OS imaging or custom reporting require technical skills.
- Occasional patch deployment or performance issues at large scale.
- Documentation and support can be difficult to navigate for advanced needs.
ManageEngine Endpoint Central comments and reviews
- Gartner Peer Insights: 4.6/5 stars.
- G2: 4.4/5 stars.
- Capterra: 4.6/5 stars.
"Endpoint Central automates many routine IT taks, saving time and reducing manual effort. Single console allows for managing diffrent types of OS. The intial setup and interface can be challenging for new users."
G2 reviews
ManageEngine Endpoint Central pricing
Endpoint Central offers a free edition for up to 25 endpoints and 25 mobile devices, ideal for small environments or testing. Paid editions are licensed per endpoint, with pricing varying by edition (Professional vs. Enterprise) and deployment model (on-prem vs. cloud).
On-premises annual subscriptions start at around $795/year for 50 endpoints. Enterprise features like OS imaging and modern management are included in higher tiers. A 30-day free trial and demo sessions are available. Perpetual licensing with annual support is also an option for on-prem deployments.
#3: Ivanti Neurons for ITAM
Ivanti Neurons for ITAM is an enterprise-grade ITAM solution that’s part of the broader Ivanti Neurons platform for IT Management and security. It’s designed for medium and large organizations that need full lifecycle visibility with automation baked in.
Unlike Snipe-IT’s lightweight, open-source model, Ivanti Neurons delivers advanced automation through its "Neurons" bots, which can detect issues, enrich asset data, and even trigger remediation actions automatically. It’s built for enterprises that want ITAM tightly connected to ITSM, endpoint management, and security in a single ecosystem.
Ivanti Neurons for ITAM features
- Centralized repository for hardware, software, contracts, and financials.
- Full asset lifecycle coverage (procurement to retirement).
- Automation via Ivanti Neurons bots for real-time detection and remediation.
- Native integration with Ivanti ITSM, endpoint management, and security tools.
- Mobile-friendly asset auditing with barcode scanning.
- API support for third-party integrations.
Ivanti Neurons for ITAM pros
- Comprehensive suite combining ITAM, SAM, and automation in one solution.
- Built to scale across large, distributed enterprise environments.
- Deep integrations inside the Ivanti ecosystem.
- Mobile-friendly auditing simplifies on-site inventory tasks.
- Automation reduces manual work and speeds up remediation.
Ivanti Neurons for ITAM cons
- Complex deployment and setup, often requiring professional services.
- No simple multi-tenant SaaS option; usually on-prem or hosted.
- Expensive for SMBs — pricing is enterprise-level.
- Steep learning curve for admins and IT teams.
- Maintenance and upgrades can be resource-intensive.
Ivanti Neurons for ITAM comments and reviews
- Gartner Peer Insights: 4.3/5 stars
- G2: 4.2/5 stars
“This is a decent product for tracking assets. The system does require a lot of configuration to make it usable. It is not usable out of the box.”
Gartner Peer Insights reviews
Ivanti Neurons for ITAM pricing
No public pricing is listed. Licensing is custom, based on number of assets and modules required, typically at enterprise-level budgets (often tens of thousands of dollars per year). No free tier or trial is available, but Ivanti provides demos, pilots, or proof-of-concept projects upon request.
#4: SolarWinds Service Desk
SolarWinds Service Desk (formerly Samanage) is a cloud-based ITSM platform that blends a modern help desk system with built-in ITAM. It’s designed for small to mid-sized organizations that want a single platform for ticketing, service requests, and asset tracking.
Unlike Snipe-IT, which is purely focused on Asset Management, SolarWinds Service Desk ties assets directly into ITSM workflows. It automatically discovers hardware and software, tracks licenses, and links devices to incidents and changes, giving IT staff full context inside the same system.
Its ease of use and fast deployment are standout advantages, especially for teams without deep ITSM expertise.
SolarWinds Service Desk features
- Automated asset discovery across hardware, software, and network devices.
- Centralized asset inventory linked directly to tickets, incidents, and changes.
- Software license and contract management for compliance and renewals.
- Customizable service portal, workflows, and approval processes.
- Integrations with Active Directory, Microsoft 365, Slack/Teams, SCCM, and more.
- Network device visibility (printers, switches, routers) tied into asset inventory.
SolarWinds Service Desk pros
- Clean, modern, and intuitive UI with a short learning curve.
- Combines ITSM and ITAM in one platform, reducing tool sprawl.
- Flexible customization of service portal, forms, and workflows.
- Strong integration with collaboration tools and Active Directory.
- Fast deployment and adoption, even for smaller IT teams.
SolarWinds Service Desk cons
- Limited scalability for very large or highly complex enterprises.
- Interface can feel cluttered once multiple modules are enabled.
- No free tier (only paid plans after the trial).
- ITAM depth is basic compared to standalone enterprise ITAM tools.
- Cloud-only deployment; no on-premises option available.
SolarWinds Service Desk comments and reviews
- Gartner Peer Insights: ~4.4/5 stars
- G2: ~4.3/5 stars
- Capterra: ~4.6/5 stars
“Overall, good. Minor set-up challenges and workflows used internally and for customers.”
Gartner Peer Insights reviews
Users often highlight its modern UI and quick implementation as key strengths, while larger enterprises note it may not scale as well for complex ITSM/ITAM needs.
SolarWinds Service Desk pricing
Subscription-based, billed per technician (IT agent). Pricing starts around $39 per agent/month (billed annually) for the standard plan, with higher-tier editions (Business, Enterprise) adding more ITAM, automation, and monitoring features. End-users (requesters) are free. No perpetual license is offered since it’s SaaS.
A 30-day free trial and demos are available, but there’s no permanent free plan. Expect costs between $40–$70 per agent/month depending on edition.
#5: ServiceNow IT Service Management (ITSM & ITAM)
ServiceNow is one of the most recognized enterprise ITSM platforms, and its ITAM capabilities come as modules within that platform. The ITAM suite integrates directly with ServiceNow’s CMDB and ITSM processes, making it one of the most comprehensive ITAM/ITSM ecosystems available.
As a Snipe-IT alternative, ServiceNow stands out as a premium, enterprise-grade solution: it’s highly configurable, scalable to global organizations, and ties ITAM seamlessly into Service Management, procurement, and compliance workflows. However, it’s also far more expensive and complex, suited mainly for enterprises with mature IT processes and budgets.
ServiceNow ITSM/ITAM features
- Unified CMDB linking hardware, software, cloud, and service data.
- Full lifecycle asset management: procurement, onboarding, usage, and retirement.
- Built-in discovery tools and integrations for automated asset population.
- Software Asset Management (SAM) for license reconciliation and compliance.
- Workflow automation across ITIL processes (incident, change, problem, request).
- Robust compliance, auditing, and reporting capabilities for governance.
ServiceNow ITSM/ITAM pros
- Extremely comprehensive and scalable, ideal for global enterprises.
- Seamlessly integrates ITAM with ITSM, ITOM, SecOps, and HR processes.
- Strong compliance, governance, and audit capabilities.
- Highly configurable with low-code tools and extensibility via apps and APIs.
- Large ecosystem of partners, certified consultants, and community resources.
ServiceNow ITSM/ITAM cons
- One of the most expensive ITSM/ITAM platforms on the market.
- Requires dedicated admins/developers due to complexity.
- Overkill for teams that just need basic asset tracking.
- Performance can lag in very large CMDBs without optimization.
- Complex upgrades and maintenance if heavily customized.
- SaaS-only, with limited/no on-prem options.
ServiceNow ITSM/ITAM comments and reviews
- G2: ~4.3/5 stars (ServiceNow IT Service Management)
- Capterra: ~4.5/5 stars
"The primary concern is the lack of cost efficiency, particularly given the need for increased funding resulting from frequent application usage and the maintenance of its models."
Capterra reviews
Users consistently praise ServiceNow’s ability to centralize IT processes and data, but caution that it requires skilled admins and significant budget to run effectively.
ServiceNow ITSM/ITAM pricing
No public pricing is available; ServiceNow is sold via enterprise subscription bundles. ITSM (Incident/Problem/Change/Request + CMDB) is usually the core package, with ITAM modules (Hardware Asset Management, Software Asset Management) added as paid extras.
Costs scale by number of licensed “fulfiller” users (agents) and sometimes asset count. Large deployments can easily reach hundreds of thousands of dollars annually.
- Free trial: None (developer sandbox is available for testing only).
- Demo: Available through ServiceNow or certified partners.
- Target market: Mid-to-large enterprises with complex ITAM/ITSM needs.
#6: NinjaOne
NinjaOne is a cloud-based unified IT Management platform (often classified as an RMM – Remote Monitoring and Management – plus Endpoint Management) that includes strong ITAM features. It’s especially popular with MSPs and SMB IT teams who need endpoint visibility, patching, remote support, and asset tracking in one easy-to-use tool.
As a Snipe-IT alternative, NinjaOne focuses less on being a full CMDB for every type of asset and more on real-time endpoint visibility combined with powerful Remote Management. It’s widely praised for its simplicity, automation, and outstanding support, making it an attractive choice for teams that value ease of use and quick results.
NinjaOne features
- Real-time asset inventory of hardware, software, and performance metrics.
- Remote monitoring and management (patching, scripting, remote access).
- Policy-based automation for updates, alerts, and routine tasks.
- Centralized dashboard with health/status data across all endpoints.
- Lightweight ticketing module plus integrations with ITSM tools.
- Multi-platform support: Windows, macOS, Linux, VMware, and SNMP devices.
NinjaOne pros
- Extremely intuitive, beginner-friendly UI that reduces training needs.
- Strong automation and remote management tools for fast remediation.
- Stellar customer support (top-rated on G2 for multiple years).
- Covers diverse platforms and distributed endpoints, including remote workforces.
- Transparent, all-inclusive pricing with no forced long-term contracts.
NinjaOne cons
- Limited customization for advanced workflows or reporting.
- Can be pricier than barebones RMMs for very small IT shops.
- Asset Management is endpoint-focused (not full CMDB or non-IT assets).
- Some advanced ITSM workflows require integration with external tools.
- Historically lacked certain features (e.g., mobile app, Linux coverage), though many gaps have been addressed.
NinjaOne comments and reviews
- Gartner Peer Insights: ~4.9/5 stars.
- G2: ~4.7/5 stars
- Capterra: ~4.7/5 stars
“Overall experience is very good, since the start with Ninja. Community is great as well via Discord.”
G2 reviews
Customers highlight NinjaOne’s ease of use, support quality, and rapid improvements, thoughsome note it’s best for endpoint-centric ITAM rather than full enterprise ITIL processes.
NinjaOne pricing
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Quote-based model — NinjaOne doesn’t publish standard pricing on its website; costs vary depending on the number of endpoints, modules selected, and contract length.
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Per-device licensing — Pricing is usually calculated per endpoint per month, making it scalable for MSPs and internal IT teams managing different device counts.
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Tiered features — You only pay for the modules you need (RMM, patch management, backup, ticketing, etc.), which can help optimize costs but also makes price comparisons less straightforward.
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Trial available — A 14-day free trial lets organizations test the platform’s capabilities before requesting a tailored quote.
#7: Freshservice by Freshworks
Freshservice is a cloud-based ITSM and ITAM platform from Freshworks (the company behind Freshdesk). Launched in 2014, it blends modern IT service desk features with Asset Management in a single system.
Known for its sleek, intuitive interface, Freshservice is popular among mid-sized companies and fast-growing organizations that want ITIL-aligned processes without the complexity or cost of enterprise suites like ServiceNow.
As a Snipe-IT alternative, Freshservice offers built-in asset discovery, a CMDB, SaaS license management, and contract tracking — all natively integrated with service desk workflows. This makes it an appealing option for IT teams that want to eliminate spreadsheets and unify support with ITAM in a single platform that’s quick to deploy and easy to maintain.
Freshservice features
- Unified CMDB and asset registry with automated discovery (agent, network, and cloud connectors).
- Lifecycle Management, including procurement, assignment, depreciation, and retirement.
- SaaS Application Management to track and optimize software subscriptions.
- Contract and warranty alerts for renewals and compliance tracking.
- Workflow automator for custom ITIL processes and onboarding/offboarding tasks.
Freshservice pros
- Clean, modern UI with low learning curve, driving strong adoption.
- SaaS delivery with fast setup and automatic updates.
- No-code workflow builder allows teams to customize processes easily.
- Large integration marketplace (AD/LDAP, Slack/Teams, monitoring tools, etc.).
- SaaS Management and AI-powered suggestions address modern ITAM challenges.
Freshservice cons
- Per-agent pricing can scale up quickly as IT teams grow.
- Key features (like SaaS Management and orchestration) are locked to higher tiers.
- Can feel like overkill for very small teams with simple needs.
- Asset discovery requires agents/scanners and may not cover all network devices deeply.
- No native endpoint management — relies on integrations for patching or remote control.
Freshservice comments and reviews
- Gartner Peer Insights: ~4.2/5 stars
- G2: ~4.6/5 stars
- Capterra: ~4.5/5 stars
“I find that Freshservice has become a one stop shop for us. Multiple departments are able to make use of it such as Asset Management, security and helpdesk. The site loads quickly and I’ve not yet experienced any real downtime with it.”
Gartner Peer Insights reviews
Freshservice pricing
- Starter: $19/agent/month (annual billing) — basic ITSM only.
- Growth: $49/agent/month — adds core ITAM capabilities.
- Pro: $95/agent/month — unlocks SaaS Management, orchestration, and analytics.
- Enterprise: $119/agent/month — full feature set with enterprise-grade automation.
- Unlimited requesters: End-users are always free; you only pay per agent.
- Assets: Unlimited across all plans (no per-asset charge).
- Trial & discounts: 21-day free trial available, with discounts for annual contracts and special programs for startups/education.
#8: Jira Service Management (Atlassian)
Jira Service Management (JSM) is Atlassian’s ITSM solution, built on top of Jira’s widely used issue-tracking platform. It combines ITIL-aligned service desk features (Incident, Problem, Change, and Request Management) with Assets (formerly Insight), Atlassian’s asset and Configuration Management module.
As a Snipe-IT alternative, JSM provides flexible asset and CMDB structures, strong automation through Jira workflows, and native integration with development tools — making it ideal for organizations where IT and software teams collaborate closely.
Its biggest differentiators are tight DevOps alignment, transparent pricing (with a free plan), and extensibility through the Atlassian Marketplace.
Jira Service Management features
- Assets module for custom asset schemas and CMDB (computers, software, licenses, etc.).
- Automated workflows for asset lifecycle management (procurement, onboarding, retirement).
- Linking assets to tickets for context and history.
- Marketplace apps for discovery and integrations (e.g., SCCM, Intune, AWS).
- ITIL-aligned ITSM processes with customizable SLAs, request types, and approvals.
Jira Service Management pros
- Seamless integration with Atlassian ecosystem (Jira Software, Confluence, Bitbucket).
- Flexible workflows, fields, and schemas to adapt to any process.
- Transparent, public pricing and free tier (up to 3 agents).
- Large app marketplace to extend asset discovery and reporting.
- Scales well for both small teams and large enterprises.
Jira Service Management cons
- Steep learning curve for advanced configuration and admin setup.
- Assets module requires Premium plan (in Cloud) for full functionality.
- Limited out-of-the-box ITAM features — requires setup and customizations.
- Asset discovery relies on add-ons (Insight Discovery or third-party tools).
- Interface and navigation can feel complex for non-technical users.
Jira Service Management comments and reviews
- Gartner Peer Insights: ~4.4/5 stars
- G2: ~4.3/5 stars
- Capterra: ~4.5/5 stars
“Overall, Jira Service Management is a powerful tool for organizing event service requests, offering strong customization and tracking, but it requires some learning to maximize its potential.”
Capterra reviewer
Many reviewers highlight its flexibility and value for Atlassian-centric organizations, while cautioning that setup and customization require admin expertise.
Jira Service Management pricing
Jira Service Management has a tiered pricing model based on the number of agents, while end-users and the knowledge base (via Confluence) are always unlimited.
- Free – Up to 3 agents with basic ticketing and limited Assets functionality.
- Standard (~$20/agent/month) – Adds core ITSM features, though asset management remains limited.
- Premium (~$45/agent/month) – Unlocks the full Assets module (CMDB/ITAM), along with advanced automation and SLA capabilities.
- Enterprise (custom pricing) – Designed for large organizations needing unlimited sites, centralized administration, and advanced compliance.
Atlassian offers a free 7-day trial (30 days for Enterprise) and provides a transparent pricing calculator online. Discounts are also available for academic and community organizations.
#9: SysAid
SysAid is an ITSM solution that also includes ITAM features. Originating in Israel in 2002, SysAid is known for its all-in-one approach, combining ITSM workflows, Asset Management, and automation capabilities in a single platform.
Its key differentiator is Automation Joe, an AI-driven module that reduces repetitive tasks for IT teams.
SysAid features
- Service desk automation — Automates ticket routing, escalation, and task execution.
- Asset Management — Tracks hardware, software, and configurations with built-in discovery.
- Automation Joe (AI) — Automates repetitive IT tasks and improves resolution time.
- Self-service portal — Provides end users with a centralized hub for requests, knowledge base, and updates.
- Custom workflows — Drag-and-drop design for ITIL-aligned processes.
SysAid pros
- All-in-one ITSM + ITAM with automation focus
- AI-driven Automation Joe reduces workload
- Flexible customization for workflows and forms
SysAid cons
- Interface can feel outdated compared to competitors
- Reporting and analytics are sometimes seen as limited
- Pricing is not transparent
SysAid reviews and comments
- Gartner Peer Insights: 4.4/5 stars
- G2: 4.5/5
- Capterra: 4.5/5
"I am pleased with SyAid as it has greatly increased the efficiency of communication between end users and our support team. The AI agent has proven to be invaluable in reference to our internal documentation and provides direct access to said documents quickly."
Gartner Peer Insights
SysAid pricing
SysAid pricing is quote-based, tailored to each organization depending on the number of agents, assets, and modules selected. No public pricing is available, but they do provide a free trial and live demo upon request.
#10: BMC Helix ITSM
BMC Helix ITSM is an enterprise-grade ITSM platform that integrates IT Asset Management, AIOps, and service automation.
Part of the broader BMC Helix suite, it is designed for large organizations with complex environments. Its key differentiator is its AIOps and cognitive automation capabilities, which bring advanced intelligence into service operations.
BMC Helix ITSM features
- Incident, Problem, and Change Management — ITIL-aligned workflows for core ITSM processes.
- Helix Discovery and CMDB — Automated asset discovery and dependency mapping.
- AIOps and automation — Uses AI for anomaly detection, event correlation, and proactive remediation.
- Multi-cloud support — Designed for hybrid and multi-cloud infrastructures.
- Persona-based UX — Modern UI tailored for end users, agents, and admins.
BMC Helix ITSM pros
- Strong AI-driven insights and automation
- Robust discovery and dependency mapping
- Scales well for large enterprises with hybrid environments
BMC Helix ITSM cons
- Complexity requires steep learning curve
- Cost is high compared to mid-market tools
- Implementation may take longer than SaaS-first competitors
BMC Helix ITSM reviews and comments
- Gartner Peer Insights: 4.3/5 (ITSM Tools)
- G2: 3.7/5 (ITSM category)
BMC Helix ITSM pricing
BMC Helix ITSM follows a subscription model, with pricing tailored to deployment type (SaaS or on-premises), user count, and feature packages.
Pricing is not published publicly; customers must request a custom quote. Free trials are rare, but BMC does provide demos and proof-of-concept engagements.
