InvGate on December 29, 2020
Wow, 2020 is over already. From some perspectives it couldn’t finish soon enough, but we’re proud of the hard work of all the IT professionals around the world in this troublesome year. We’re sure that you and your IT colleagues played a key role in helping your organization to keep going during the first wave of the global pandemic. With all the fire-fighting it might have been easy to forget ...
InvGate on November 5, 2020
The latest version of ITIL – ITIL 4 – was released in 2019 with a new focus and a different portfolio of IT service management (ITSM) guidance. For anyone interested in IT asset management (ITAM), a ...
InvGate on August 12, 2020
IT asset management (ITAM) is an IT management practice that sadly doesn’t always get the attention it deserves. When the COVID-19 crisis hit us, IT departments across the globe scrambled to react, ...
Sabrina Pagnotta on April 10, 2019
It seems nowadays everything revolves around improving customer experience, and that is good news! You might have started your own quest to deliver a better service, perhaps implementing a ticketing ...
Stephen Mann on February 13, 2019
IT asset management (ITAM), software asset management (SAM), software license management (SLM), and software license optimization (SLO), are often looked at from one or, hopefully, two perspectives: ...
Shiraz Hemani on October 29, 2018
It’s been a hectic week for the team here at InvGate now that we’re back from the Service Management World conference. We’re still distilling our notes and following up with the folks most interested ...
InvGate on August 9, 2018
IT service management (ITSM) and IT asset management (ITAM) are often spoken about, and invested in, as two separate corporate IT disciplines. But this is wasteful, and suboptimal, with there being ...
Vawns Murphy on July 5, 2018
So, here’s the deal. IT asset management (ITAM) as a capability is something that can really help your organization to get a handle on what’s being used within your IT environment. Done well, it can ...
InvGate on May 16, 2018
IT asset management (ITAM) is an IT and business capability that can help to ensure that your IT estate stays under control, is appropriately licensed, and is in a position to enable your business – ...
InvGate on February 7, 2018
Dealing with a software vendor audit can be time consuming, stressful, and costly exercise. Preparation is key, as is having formal software audit practices and underlying IT asset management ...