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CMDB Definition: A No-Nonsense Guide

A CMDB is part of any proper IT Asset Management tool. But why is it so important? Simply put, it’s because as the size of your network increases, making sure that you keep track of every element every item, and every bit of software becomes ...

Best Practices for IT Asset Discovery and Inventory Management

Keeping your IT assets organized and properly managed is an integral practice for long-term success. And, if you’ve been staying up-to-date with the latest IT Asset Management trends, you know that ...

8 Key Trends for Asset Management in 2022

So much has happened in the last 18+ months that most of us would like to forget about but, in the world of IT asset management (ITAM), there is much to be positive about including the increase in ...

What to Look for in an ITAM Tool

Selecting an IT asset management (ITAM) tool can be tricky. The IT management market is awash with ITAM tools but how do you know which will really deliver against your organization’s needs? But ...

How to Start with ITAM – and Without an ITSM or ITAM Tool

When looking at blogs and articles that share IT asset management (ITAM) best practices and tips, they often assume that there’s an ITAM tool, or at least an IT service management (ITSM) tool, in ...

Our best ITSM articles of 2020

Wow, 2020 is over already. From some perspectives it couldn’t finish soon enough, but we’re proud of the hard work of all the IT professionals around the world in this troublesome year. We’re sure ...

5 Key Guidance Points in the ITIL 4 ITAM practice

The latest version of ITIL – ITIL 4 – was released in 2019 with a new focus and a different portfolio of IT service management (ITSM) guidance. For anyone interested in IT asset management (ITAM), a ...

The Importance of ITAM in the “New Normal”

IT asset management (ITAM) is an IT management practice that sadly doesn’t always get the attention it deserves. When the COVID-19 crisis hit us, IT departments across the globe scrambled to react, ...

5 Benefits of Integrating your Help Desk with an ITAM Solution

It seems nowadays everything revolves around improving customer experience, and that is good news! You might have started your own quest to deliver a better service, perhaps implementing a ticketing ...

ITAM 101: 10 Tips for Delivering IT Asset Management Quick Wins

IT asset management (ITAM), software asset management (SAM), software license management (SLM), and software license optimization (SLO), are often looked at from one or, hopefully, two perspectives: ...
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