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HR Workflow Automation: 6 Common Workflows for Human Resources

By now, everyone’s fully aware that automation is a worker’s best ally. It’s the definitive way to make processes more efficient and less prone to errors, with the addition of allowing ...

How to Manage Employee Returning Equipment During an Offboarding Process

If there's no proper offboarding process in place, organizations can...

What Does the Future of Service Look Like?

Look through think pieces and conversations over the course of the last...

The ABC of Employee Offboarding Automation

Human Resources can automate several processes to improve employee...

HR Automation: Benefits, Challenges, and Examples

Human Resources is responsible for a variety of functions within an...

People-First Culture is Here: Enterprises Looking to Build Out Experience Management Programs

In today's IT industry, customer experience is often lauded as essential...

InvGate was back at Service Management World 2022

From November 12th to 16th, we returned once again to Service Management...

What is Enterprise Design Thinking?

Since IBM introduced its concept in the IT business landscape, enterprise...

Help Desk Software for Healthcare: Must-have Features and Challenges

Over the last decade, hospitals and healthcare organizations have...

Help Desk Software for Schools: Features, Goals and Options

Even though recent events pushed things forward, schools were already well...
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