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Ignacio Graglia

Ignacio Graglia is IT Content Writer at InvGate. He is a journalist with over 8 years of experience in crafting digital content. With a passion for storytelling and a belief in its power to forge meaningful connections, Ignacio's dedication lies in generating content that not only informs but also inspires, aiming to foster genuine and lasting engagement with his audiences.

Agent vs. Agentless ITAM: What Are Their Differences – And Why You Need Both?

Agent vs agentless IT Asset Management (ITAM) is one of many debates that every IT professional needs to understand before choosing an IT Asset Management solution. Why? Because managing ...

IT Support For Manufacturing: Outsource it or Have my Own?

The manufacturing industry is constantly evolving, and staying competitive...

IT Support For Financial Services: Build or Outsource?

IT support for financial services is key. But are organizations in this...

IT Support for Construction: What is it And Why is it Important?

The construction industry has traditionally been slow to adopt new...

IT Service Management Trends For 2025: Insights From Rob England, Claire Agutter, And Mark Smalley

What happened in 2024? How did theIT Service Managementtrends evolve? And...

IT Support Costs: Key Factors And Budgeting Tips

When it comes to tracking expenses, most organizations have a solid grasp...

IoT Device Management: Definition, Process And Software

Did you know that by 2030, the number of IoT (Internet of Things) devices...

IoT Update Management: Stay Ahead of Security Risks

Internet of Things (IOT) technology has become an integral part of our...

Ticket Escalation: Automate And Optimize Your Help Desk

Ticket escalation is a cornerstone of Ticket Management and a critical...

SDI: The 5 Service Desk Certifications Levels

In this episode of Ticket Volume, we dive into the world of Service...
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KPMG logo NASA logo PwC logo Arcos Dorados logo Toyota logo People's Bank logo U.S. Army logo Collins Aerospace AES Allianz Alaskan Copper