Mirgor, an Argentinian leader in tech and manufacturing, had a challenge on their hands. With thousands of IT assets supporting everything from manufacturing plants to retail locations, Mirgor’s small team was stretched thin just keeping up with asset tracking.
Their setup relied on spreadsheets, a method that wasn’t cutting it as the company continued to expand. Each update, data check, and report demanded lots of manual work, causing the team to lose an estimated 2,500 hours every year.
Faced with mounting inefficiencies and a serious need for more automation, Mirgor knew they needed a better way to keep track of their IT infrastructure. That’s when they decided to use a specialized solution, InvGate Asset Management.
The challenge: Outgrowing spreadsheets for Asset Management
Like thousands of other companies, Mirgor started simple: tracking their IT assets in spreadsheets. But as their business grew, so did their asset inventory. Manual tracking was simply inefficient: it led to missed updates, incorrect data, and limited visibility. With their IT environment growing in complexity, the team needed a more agile and automated way to manage assets.
They sought a solution that would streamline processes, reduce manual effort, and provide real-time data on asset status. After evaluating several options, they chose InvGate Asset Management.
The migration to InvGate
In March 2023, Mirgor began the migration to InvGate Asset Management with the help of InvGate’s partner ORKOS. In just three months, the new system completely transformed their approach to Asset Management.
By May, they had replaced the error-prone spreadsheet system with InvGate’s automated, cloud-based solution, which delivered immediate improvements:
- 80% reduction in operational tasks, freeing up time for team members to focus on higher-value activities.
- 85% of Mirgor’s assets were reporting data directly to the cloud, providing real-time visibility and eliminating the need for manual intervention.
- Mirgor integrated InvGate with Jira Service Management and Intune, helping their team automate tasks like asset assignment and ticket creation, making the entire process much more efficient.
- Management of 3,500+ assets, including software, hardware, and cloud infrastructure, allowing Mirgor to track and maintain a comprehensive IT inventory.
- Automated Contract Management with 30 contract alerts, ensuring that renewals or cancellations were managed proactively, reducing the risk of missed deadlines.
And, of course, the expertise of InvGate’s partner, ORKOS, played a key role in facilitating this smooth transition. ORKOS provided proactive, hands-on support throughout the implementation, ensuring that Mirgor’s teams quickly overcame any technical challenges and fully integrated InvGate’s capabilities.
Key factors in Mirgor’s success
Mirgor’s Asset Management overhaul succeeded because they focused on key elements that helped the transition run smoothly:
- Instant visibility: Real-time reporting gave Mirgor a clear view of their IT environment. Instead of waiting on manual updates, the team could act immediately, saving hours that would otherwise be spent on data checks.
- Automation at the forefront: Integrating InvGate with their existing systems reduced redundant data entry and manual tasks. Mirgor’s team could focus on more strategic work instead of routine updates and checks.
- Dedicated support: InvGate’s regional partner, ORKOS, offered essential support and customization, helping Mirgor get the system operational quickly and according to their specific needs.
With InvGate, Mirgor turned their IT Asset Management into a streamlined, data-driven process, reclaiming hours and refocusing their team’s time on what matters most!
