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How to Manage Employee Returning Equipment During an Offboarding Process

If there's no proper offboarding process in place, organizations can easily lose track of the necessary steps to terminate a business relationship. This, of course, includes employees ...

Top 10 ITSM Trends to Watch Out for in 2023

IT service management (ITSM) is a critical corporate capability, but what...

2023: The Year of Personalized Support

"Experience" has become the buzzword for quite some time now. We all think...

What Does the Future of Service Look Like?

Look through think pieces and conversations over the course of the last...

What’s New with InvGate: December Updates

At this point, it’s not new that at InvGate, we always keep improving and...

Greg Sanker on HR and IT Collaboration to Improve Employee Experience

HR and IT collaboration may just be the answer to all of your employee...

The ABC of Employee Offboarding Automation

Human Resources can automate several processes to improve employee...

Asset Location Tracking: Keeping a Detailed Record of your Asset’s Placement

Asset location tracking is an essential part of IT Asset Management since...

Building a Help Desk From Scratch: Everything you Need to Take Into Account Before Starting

Support teams are used to receive requests of all kinds. When building a...

Should I Outsource my IT? Pros, Cons, and Things to Consider

We are approaching the end of Q4 and it is time to defend the IT budget...
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