Changing the IT Asset Management (ITAM) tool your organization currently uses isn’t an easy decision. There are plenty of options out there, and comparisons can quickly become overwhelming.
If you’re at that stage, don’t worry — we’ve got you covered. In this article, we compare two popular alternatives: BMC Helix ITSM vs. Asset Panda®. And of course, we’ve also included InvGate Asset Management (our own ITAM software) to give you the full picture.
Methodology
Before we start comparing these tools, it’s important to note that InvGate develops both IT Service Management (ITSM) and ITAM solutions, so we’re an active player in this market.
While we do compete with some of the products mentioned here, our goal is always to provide accurate, transparent, and up-to-date information to help readers make informed decisions.
All the information in this article is publicly available from the vendors’ official websites, product documentation, and user reviews on platforms like Gartner Peer Insights, G2, and Capterra. Our evaluations consider factors such as features, pricing structure (when disclosed), integrations, and overall user experience.
This article reflects data updated as of October 2025 and will be reviewed periodically to ensure accuracy.
BMC Helix ITSM overview
According to the official BMC Helix ITSM datasheet (2025), this low- and no-code platform combines Service and Operations Management with AI-driven automation to help IT teams resolve incidents, prevent issues, and manage assets efficiently.
We compare it with Asset Panda because it includes built-in IT Asset Management features that allow organizations to discover, track, and maintain assets within their broader IT service ecosystem.
BMC Helix ITSM features for IT Asset Management
The Asset Management features listed by BMC for BMC Helix ITSM are available on its official website and include the following:
- Lifecycle tracking: Monitors asset depreciation, usage, and status to support data-driven decisions at every stage of the lifecycle.
- Optimized costs and asset ROI: Tracks financials throughout the entire lifecycle, helping organizations maximize return on investment and reduce unnecessary spending.
- Contract Management: Associates contracts with assets, including warranties, maintenance and support agreements, and software entitlements, for complete compliance oversight.
- Insight into the full IT asset estate: Provides a unified view of all hardware, software, network, and cloud assets — who uses them, where they are, and how they perform across the organization.
Note: BMC also offers BMC Helix Discovery and BMC Helix CMDB, two complementary products that enhance these capabilities by automating asset discovery and maintaining a centralized configuration database.
BMC Helix ITSM rating & reviews
- Gartner Peer Insights: 4.3 out of 5 stars.
- G2: 3.7 out of 5 stars.
- Capterra: 4.1 out of 5 stars.
BMC Helix ITSM pricing
BMC doesn’t publish a fixed pricing structure for BMC Helix ITSM. Instead, customers must contact the sales team to receive a customized quote based on their deployment size, modules, and requirements.
According to BMC’s official Online Trial Agreement, the company may grant access to a time-limited, guided evaluation environment (typically 30 days) for internal testing purposes. Access is subject to BMC’s approval and is not automatically extended or converted into a paid subscription.
Asset Panda overview
According to Gartner Peer Insights, Asset Panda is a cloud-based platform for Asset Lifecycle Management that enables organizations to track, customize, and optimize assets through flexible workflows, integrations, and detailed reporting.
As noted by Capterra, Asset Panda is ideal for small and mid-sized businesses seeking flexible asset tracking without user-based pricing. It offers strong mobile and customization features, though users report a learning curve and some performance issues.
Key features of Asset Panda
According to its official website, Asset Panda includes a wide range of functionalities for asset tracking and management. From these, five key features stand out for their relevance:
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Barcode and QR code tracking – Enables users to scan and update asset information using mobile devices for efficient tracking.
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Full lifecycle history – Maintains a detailed history of each asset’s assignments, maintenance, and usage to support better lifecycle management.
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Automations – Allows users to configure workflows and notifications for processes like asset check-outs, maintenance, and updates.
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Reporting tools – Generates detailed asset reports in CSV, XLS, or PDF formats to monitor performance, compliance, and utilization.
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Custom fields and attachments – Lets organizations add additional data, such as photos, manuals, and warranty information, to individual asset records.
Asset Panda rating & reviews
As of October, 2025, the main software reviews websites informs the following information:
- Gartner Peer Insights: 4.3 out of 5 stars.
- G2: 3.9 out of 5 stars.
- Capterra: 4.6 out of 5 stars.
Asset Panda pricing
As of October, 2025, Asset Panda's pricing page informs the following information:
- Free trial: 14 days of full access for unlimited users and assets.
- Starter Plan: $50/user/month (billed annually): Up to 1,000 assets with core features and 24/7 support.
- Business+ Plan: $60/user/month (billed annually): Up to 5,000 assets, plus integrations, custom permissions, and API access.
- Enterprise Plan: Custom pricing - Unlimited users and assets, advanced workflows, and dedicated support.
- Collaborator Seats: $10/user/month (billed annually): View-only access to records, reports, and dashboards.
InvGate Asset Management as an alternative for IT Asset Management
InvGate Asset Management: 5-minutes Demo
Disclaimer: All product names, logos, and brands are property of their respective owners. All company, product, and service names used on this site are for identification purposes only. Use of these names, trademarks, and brands does not imply endorsement. Comparisons are based on publicly available information as of October, 2025 and are provided for informational purposes only.
