More and more, organizations are shifting towards the digital workplace, embracing all the advantages that a full digital transformation affords. Customers are also moving away from ...
When writing about IT service management (ITSM) trends for the year ahead,...
Thanks to the impact of the COVID-19 pandemic, many organizations have...
In this post-COVID-19-crisis “new normal,” it might feel as though the...
There’s a lot of interest in enterprise service management (ESM) – the use...
Digital transformation has been the most talked-about business and IT...
