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What is Workflow Management? Benefits, Templates, And Automation

Building a robust workflow takes time and requires mapping out all the details of what everyone is doing. But, once it is set, you’ll soon see the positive results that come with Workflow ...

What Does The No-Code Movement Have to do With Adopting ESM? Everything

Let’s start with a simple truth: the world of Enterprise Management is...

6 Steps to Build an HR Help Desk

In the realm of organizational evolution, the integration of an HR help...

The future of ESM and ITSM according to Forrester

A new year is right around the corner and it’s a great time to look back...

The Future of IT Asset Management: 9 ITAM Trends For 2025

Your IT Asset Management (ITAM) practice is not immune from the current...

9 Service Desk Features That Will Boost Your ESM Strategy

Enterprise Service Management (ESM) is a powerful and dynamic approach...

An Introduction to Enterprise Mobility Management (EMM)

Enterprise Mobility Management or EMM is a holistic set of practices and...

The Complete Guide to Shared Services

Shared services are a way for organizations to centralize and consolidate...

Enterprise Service Management Book: Empowering Professionals to Make a Double Impact

We are proud to introduce our latest educational endeavor: a comprehensive...

What is Unified Service Management (USM)?

Unified Service Management or USM is a method (as in a set of practices,...
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KPMG logo NASA logo PwC logo Arcos Dorados logo Toyota logo People's Bank logo U.S. Army logo Collins Aerospace AES Allianz Alaskan Copper