Kimberly Yánez - March 6, 2023 - 12 min read
Employee experience strategy is designing and implementing an integrated set of activities, initiatives, and programs that collectively create a positive and productive work environment.
Kimberly Yánez - February 21, 2023 - 14 min read
When we talk about Experience Management, we mean using data collected...
Sophie Danby - February 15, 2023 - 7 min read
Are you wondering whether to include IT support in your business? Then...
Celeste Mottesi - February 8, 2023 - 7 min read
Everyone in the digital and tech space is hysterical about ChatGPT. It has...
Celeste Mottesi - February 3, 2023 - 11 min read
Providing the best IT support is crucial to improve customer and...
Melisa Wrobel - January 31, 2023 - 12 min read
If you're running an IT department, then you know how important it is to...
Sophie Danby - December 7, 2022 - 28 min read
IT service management (ITSM) is a critical corporate capability, but what...
Matt Beran - December 6, 2022 - 12 min read
"Experience" has become the buzzword for quite some time now. We all think...
Anh Do - November 16, 2022 - 11 min read
Digital Employee Experience (DEX) is grossly understated in...
Celeste Mottesi - September 27, 2022 - 6 min read
As the software industry progressed, so has the customer service sector....