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How to Build a Maintenance Ticketing System: Step-by-Step Guide

Building a Maintenance ticketing system is a strategic move for any company looking to streamline its Facility Management operations. It’s a tool that not only manages the influx of ...

6 Steps to Build an HR Help Desk

In the realm of organizational evolution, the integration of an HR help...

The future of ESM and ITSM according to Forrester

A new year is right around the corner and it’s a great time to look back...

The Future of IT Asset Management: 9 ITAM Trends For 2024

Your IT Asset Management (ITAM) practice is not immune from the current...

Help Desk Software For Schools: Why You Need it And How to Choose One

Choosing help desk software for a school is a smart yet hard thing to do....

9 Service Desk Features That Will Boost Your ESM Strategy

Enterprise Service Management (ESM) is a powerful and dynamic approach...

An Introduction to Enterprise Mobility Management (EMM)

Enterprise Mobility Management or EMM is a holistic set of practices and...

The Complete Guide to Shared Services

Shared services are a way for organizations to centralize and consolidate...

Enterprise Service Management Book: Empowering Professionals to Make a Double Impact

We are proud to introduce our latest educational endeavor: a comprehensive...

What is Unified Service Management (USM)?

Unified Service Management or USM is a method (as in a set of practices,...
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