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Celeste Mottesi

Content Specialist | SEO | Freelance Copywriter
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Help Desk Software For Schools: Why You Need it And How to Choose One

Choosing help desk software for a school is a smart yet hard thing to do. A service platform can simplify the work of any educational institution by centralizing all IT operations and ...

Introducing Customizable Asset Management Dashboards to InvGate Insight

Asset Management dashboards are the best way for technicians and...

InvGate Service Desk Gets PinkVERIFY Certification Renewed in 2023

We’re proud to announce that InvGate Service Desk has renewed its...

Launching Software Deployment Capabilities on InvGate Insight

If you are in charge of managing IT assets in your organization, you...

InvGate Service Desk And Jira Integration: Add a Help Desk to Project Management and Software Development

If your organization already uses Jira for software development or project...

Ticket Volume Webinar in December:  The Future of IT Service Management

Ticket Volume started the year with great news! Every month, InvGate's IT...

How to Create a Service Level Agreement (SLA): Video Tutorial

Incorporating Service Level Agreements (SLAs) to your IT Service...

How to Use Help Desk Priority Levels to Prioritize Support Tickets

Setting help desk priority levels ensures every ticket is categorized and...

Introducing InvGate Service Desk’s Virtual Agent For Microsoft Teams

Our integration with Microsoft Teams has reached a whole new level of...

What’s New With InvGate: October Updates

October is packed with incredible updates for InvGate Service Desk and...
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