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Celeste Mottesi

Celeste is the Content Marketing Manager at InvGate.
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NIS2 Requirements: 10 Ideas in Which Asset Management And ITSM Can Help

NIS2 requirements range from Risk Management measures to business continuity insurance – and they must be effectively implemented by October 17, 2024, to avoid penalties. Since this is a ...

New InvGate Service Desk’s No-Code Workflow Builder

Workflows are a powerful tool for businesses of all sizes – if they are...

InvGate Insight, Included in Gartner’s Voice of the Customer For Software Asset Management Tools

Ticket Volume Webinar in April: Wiring The Winning Organization: Automation, Innovation, And Adaptability

Ticket Volume is back for another year and we are very excited to announce...

SITS 2024: A New Edition of The SITS Show is Coming, And InvGate Will be a Part of it

From April 17 to 18, a new edition of SITS, The Service Desk & IT Support...

InvGate Renews SOC 2 Type II Certification

We’re pleased to announce that InvGate has recently renewed the SOC 2 Type...

What's New With InvGate: March Updates

March brings some relevant news for our solutions. InvGate Service Desk...

InvGate AI Hub: New Artificial Intelligence Capabilities For IT Teams

The IT world has always evolved quickly, but the explosion of generative...

AI And Knowledge Management: Turn Ticket Resolutions Into Articles

An updated knowledge base is an essential part of an organization's...

Ticket Summarization: Speed up Help Desk Ticket Resolution With GenAI

Some help desk tickets are solved in just one exchange. Others might need...
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