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Celeste Mottesi

NIST Cybersecurity Framework: Core Functions, Implementation Tiers, and Profiles

You can take a wide range of actions to nurture a culture of cybersecurity in your organization. Some of them can be directed to your employees - and include initiatives like password ...

How to Leverage Software to Improve Customer Service Efficiency

As the software industry progressed, so has the customer service sector....

ManageEngine vs. ServiceNow: Service Desk Alternatives

Comparing service desk software is not simple. However, it's an absolute...

InvGate Obtains SOC 2 Certification: What it Means for You

We're happy to announce that InvGate has recently obtained SOC 2...

Zoho Desk vs. Zendesk: Finding a better help desk tool

It's safe to say that if you are looking for information comparing Zoho...

Freshdesk vs. Zendesk: A Quick Comparison

If you are trying to compare Freshdesk vs. Zendesk, you’re probably facing...

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