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InvGate Blog

5 Benefits of Integrating your Help Desk with an ITAM Solution

Posted by Sabrina Pagnotta on April 10, 2019 at 1:44 PM
It seems nowadays everything revolves around improving customer experience, and that is good news! You might have started your own quest to deliver a better service, perhaps implementing a ticketing system, a knowledge base for self-service, chatbots, customer satisfaction measurements, and all other sorts of solutions. But, have you also considered adding IT assets to the equation?
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Topics: IT Asset Management, InvGate Products, ITAM, InvGate Service Desk, InvGate Assets

New: InvGate Service Desk Zapier Integration

Posted by Sabrina Pagnotta on March 5, 2019 at 5:30 PM
We continue to expand the range of InvGate Service Desk features because we want to keep making your life at work easier. Today we’re pleased to tell you that as of version 5.7.14.0, we’ve made available a Zapier integration. This is a web service that facilitates the interaction of your help desk with more than a thousand apps!
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Topics: Service Desk, IT Service Desk, InvGate Service, InvGate Service Desk

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At InvGate our mission is to help our customers to help their customers, through capabilities designed to optimize IT service delivery and support.

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