The Service Desk and IT Service Management blog | Product news & updates

Celeste Mottesi - July 8, 2024 - 8 min read

Introducing InvGate Service Desk’s Virtual Agent For Microsoft Teams

Our integration with Microsoft Teams has reached a whole new level of proficiency. We’re pleased to introduce you to the InvGate Service Desk Virtual Agent for Microsoft Teams!

Ignacio Graglia - June 7, 2024 - 6 min read

What's New With InvGate: June Updates

Staying informed with the updates made to our solutions is the best way to...

Celeste Mottesi - May 13, 2024 - 6 min read

New InvGate Service Desk’s No-Code Workflow Builder

Workflows are a powerful tool for businesses of all sizes – if they are...

Celeste Mottesi - April 9, 2024 - 3 min read

InvGate Insight, Included in Gartner’s Voice of the Customer For Software Asset Management Tools

Manuela Aggio - March 20, 2024 - 3 min read

InvGate Insight Discovery Now Supports Agentless Discovery for Windows Devices

Coming to enhance the tool's network scanning capabilities, we are ready...

Manuela Aggio - March 18, 2024 - 5 min read

InvGate Insight And Microsoft Intune Integration: Add a New Discovery Source to Enhance Your Inventory

As part of our ongoing efforts to further optimize our customers IT Asset...

Marina Lammertyn - March 14, 2024 - 13 min read

Artificial Intelligence Tickets: 7 Game-Changing Strategies

And just like that, the future has arrived: artificial intelligence...

Celeste Mottesi - March 11, 2024 - 7 min read

What's New With InvGate: March Updates

March brings some relevant news for our solutions. InvGate Service Desk...

Manuela Aggio - March 6, 2024 - 2 min read

InvGate Service Desk Obtains PeopleCert's ITIL 4 Certification

It brings us great joy to announce that InvGate Service Desk has obtained...

Ariel Gesto - March 1, 2024 - 9 min read

Bridging The Gap: The Marketing Hype vs. The Reality of AI in IT

Let's cut through the AI fantasy. You've read the headlines: artificial...

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