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Case Study: Improving NPS Indicators with Audit-Ready Processes for Lending Institution

With 400,000 clients, EfectivoSí is a leading financial services company in Argentina focused on satisfying the needs of the unbanked sector of the population. Due to the nature of the ...

How an Electronic Voting Tech Company Centralized its Inventory and Asset Data into an ITIL-compliant CMDB

By the end of 2020, the IT Support team of Smartmatic - the world's...

How Major Pharmacy Store Chain Optimized the Number of Agents by 30%

Farmacity is one of the major retail store chains in Argentina, with a...

Coppel Wins Best Service Desk Improvement Project at the 2021 IT Service & Support Awards

Coppel, one of the leading department stores in Mexico, has been awarded...

How Peoples Bank Aligned 24 Different Departments Using InvGate Service Desk

Peoples Bank is one of the leading locally-owned and operated community...

How Grupo Cepas streamlined its operational processes with InvGate Service Desk

Grupo Cepas, an Argentine company dedicated to the production of...

How Harmony Public Schools Leveraged InvGate’s Customizability to Improve Customer Experience

Harmony Public Schools is a system of 58 Texas charter public schools,...

How SEiT took their ITSM strategy to the next level with InvGate

SEiT is a Chilean company dedicated to helping organizations maintain...

How McDonald's Consolidated All its Service Desks on a Single Platform

Arcos Dorados Holdings Inc. is a company that owns the McDonald's...

How Universidad Austral completed its digital transformation with InvGate Service Desk

Universidad Austral is a privately managed Argentinean university with its...
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