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Coppel Wins Best Service Desk Improvement Project at the 2021 IT Service & Support Awards

Coppel, one of the leading department stores in Mexico, has been awarded Best Service Desk Improvement Project at the 2021 IT Service & Support Awards LATAM.

How Peoples Bank Aligned 24 Different Departments Using InvGate Service Desk

Peoples Bank is one of the leading locally-owned and operated community banks in Washington state, meeting the financial needs of businesses and families in Whatcom, Skagit, Island, Snohomish, King, ...

How Grupo Cepas streamlined its operational processes with InvGate Service Desk

  Grupo Cepas, an Argentine company dedicated to the production of beverages, invested a lot of time and effort in the manual management of IT processes. The use of paper forms and ineffective ...

How Harmony Public Schools Leveraged InvGate’s Customizability to Improve Customer Experience

  Harmony Public Schools is a system of 58 Texas charter public schools, providing rigorous, high-quality, education in the fields of Science, Technology, Engineering, and Mathematics (STEM). Through ...

How SEiT took their ITSM strategy to the next level with InvGate

SEiT is a Chilean company dedicated to helping organizations maintain operational continuity through its technological platforms, with support, monitoring, backup and cybersecurity services. Thus, it ...

How McDonald's Consolidated All its Service Desks on a Single Platform

Arcos Dorados Holdings Inc. is a company that owns the McDonald's restaurant chain franchise in 19 countries across Latin America and the Caribbean. With more than 100,000 employees and 2,255 ...

How Universidad Austral completed its digital transformation with InvGate Service Desk

  Universidad Austral is a privately managed Argentinean university with its main campus in Pilar and sub-campuses in Buenos Aires and Rosario. It is recognized for having adopted the best practices ...

How InvGate empowered Disagro to organize its IT department

Disagro is an international Corporation of Guatemalan origin, a leader in the supply of fertilizers and other agricultural inputs in the region that includes Central America and Colombia. They offer ...

Chesapeake Bay Academy is 'Head of the Class' with InvGate Service Desk

  Chesapeake Bay Academy, a private nonprofit school for students with learning differences, needed to improve its IT support capabilities. The school was previously reliant on emails for the ...

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