Kimberly Yánez

IT Content Writer and Editor

ITAM

Discover How You Can Use Intune For Asset Management And Inventory

ITSM

Organizing Support with an Email Ticketing System

ESM

How to Build a Maintenance Ticketing System: Step-by-Step Guide

Ticket Volume

The Service Desk Handbook of Sanjay Nair

ESM

The Ultimate HR Service Delivery Handbook

ITAM

Cost Management: Definition, Benefits, And Tools

Security

10 Compliance Standards to Achieve IT Security And Privacy

Professional development

Everything You Need to Know About IP Address Management (IPAM)

ITAM

Jamf Inventory: Here’s How to Use Jamf For Asset Management

ESM

Enterprise Workflow Automation: Benefits, Examples, And Templates

ITAM

Cloud vs. On Premise: What's The Difference – And Which is Better?

ITSM

What is Workflow Management? Benefits, Templates, And Automation

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