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Craft Faster And Consistent Help Desk Ticket Replies With AI-Improved Responses

The speed and quality of interactions is a determining factor in customer satisfaction. And even though those aspects depend on several elements, artificial intelligence (AI) can greatly ...

Digital Avatar: 3 tools to create your AI avatar for your video  content

In the ever-evolving landscape of content creation, the advent of...

The Top 5 IT Service Management Trends for 2024

The year is coming to an end and it’s a good time to take a minute,...

The Future of IT Asset Management: 9 ITAM Trends For 2025

Your IT Asset Management (ITAM) practice is not immune from the current...

Mariena Quintanilla’s Guide on How to Reduce The Fear of AI

It’s no news that Artificial Intelligence (AI) has transformed the ways in...

A Year in Review – And What’s in Store For InvGate in 2024

We come to the close of yet another year, and as every year we take stock...

Barclay Rae Tells Us about Artificial Intelligence's Impact on Information Technology

The impact of artificial intelligence (AI) in IT has been significant and...

Will ChatGPT Replace Level 1 Customer Support? Thoughts on AI’s Place in Service Management

Dramatic shifts in how we approach and conceptualize work are always met...

Is ChatGPT Going to Replace Jobs? 20 Jobs That Will Change Due to AI like ChatGPT

Thinking about the impact of artificial intelligence (AI) on the job...

92% of The Largest Tech Companies Worldwide Have an Ongoing AI Project

The launch of ChatGPT has had a major impact on the world's most important...
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KPMG logo NASA logo PwC logo Arcos Dorados logo Toyota logo People's Bank logo U.S. Army logo Collins Aerospace AES Allianz Alaskan Copper