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Sophie Danby

Sophie is a freelance ITSM marketing consultant, helping ITSM solution vendors to develop and implement effective marketing strategies. She covers both traditional areas of marketing (such as advertising, trade shows, and events) and digital marketing (such as video, social media, and email marketing). She is also a trained editor.
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SaaS Sprawl: Detecting And Managing The Proliferation of SaaS Apps

The Software as a Service (SaaS) sprawl is a major component of shadow IT. Left unchecked, it can cause duplication, confusion, rework, and risks to your organization's security and ...

10 Best IT Audit Software Options For 2024

Most organizations (if not all) have needs related to IT audits to stay...

5 Ways to Tackle Digital Transformation With ITSM

IT Service Management (ITSM) is a fundamental piece in your digital...

How to Conduct an IT Audit in 2024

Is your organization looking to up its IT audit game? Conducting it...

The Future of Compliance: 10 Trends to Look Out For in 2024

The future of Compliance Management will bring transformed practices and...

14 Steps for a Solid Digital Transformation Strategy in 2024

Read any IT blog or article; chances are digital transformation is...

The Future of IT Asset Management: 9 ITAM Trends For 2024

Your IT Asset Management (ITAM) practice is not immune from the current...

What is Shadow IT – And How to Detect it?

One of the biggest causes of concern to IT departments across the globe is...

Patch Management vs. Vulnerability Management: What's The Difference?

Patch Management and Vulnerability Management are two key practices that...

What is ITOM? IT Operations Management Definition, Benefits, And Best Practices

IT Operations Management or ITOM is the practice that helps you manage IT...
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PwC logo NASA logo People's Bank logo Arcos Dorados logo Toyota logo CUNY logo KPMG logo U.S. Army logo Memorial Hermann logo AHCCCS logo Tulsa logo Texas A&M logo

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