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Sophie Danby

Sophie is a freelance ITSM marketing consultant, helping ITSM solution vendors to develop and implement effective marketing strategies. She covers both traditional areas of marketing (such as advertising, trade shows, and events) and digital marketing (such as video, social media, and email marketing). She is also a trained editor.
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IT Governance: Definition, Frameworks, and Best Practices

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One of the biggest causes of concern to IT departments across the globe is...

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Patch Management and Vulnerability Management are two key practices that...
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