Celeste Mottesi - February 28, 2024 - 4 min read
The speed and quality of interactions is a determining factor in customer satisfaction. And even though those aspects depend on several elements, artificial intelligence (AI) can greatly ...
Marina Lammertyn - February 22, 2024 - 12 min read
When looking for reliable IT Service Management (ITSM) software for your...
Jorge Farah - February 20, 2024 - 3 min read
In the ever-evolving landscape of content creation, the advent of...
Celeste Mottesi - February 20, 2024 - 14 min read
If you’re reading this, you probably have an IT support team in your...
Sophie Danby - February 20, 2024 - 10 min read
The Software as a Service (SaaS) sprawl is a major component of shadow IT....
Celeste Mottesi - February 15, 2024 - 5 min read
Hardware warranty checks are very simple since vendors typically offer a...
Kimberly Yánez - February 13, 2024 - 12 min read
Keeping track of software renewals is a must-do for any business that is...
Marina Lammertyn - February 8, 2024 - 18 min read
In the ever-evolving tech world we live in, a single year can seem like...
Celeste Mottesi - February 7, 2024 - 5 min read
We kick off 2024 with some exciting updates! February brings several news...
Sophie Danby - February 6, 2024 - 17 min read
Most organizations (if not all) have needs related to IT audits to stay...