InvGate recognized in Gartner Market Guide For Hardware Asset Management Tools

Ignacio Graglia December 12, 2024
- 10 min read

InvGate has been recognized in Gartner's Market Guide for Hardware Asset Management Tools as a representative vendor, with InvGate Asset Management highlighted as our standout solution. This recognition reflects our commitment to helping organizations simplify Hardware Asset Management (HAM), optimize costs, and mitigate risks through innovative technology.

So, why did Gartner include us? The guide, written by Tim Zimmerman and Jen Lichucki, emphasizes solutions that streamline Asset Lifecycle Management, enhance reporting, and integrate seamlessly with IT ecosystems—all hallmarks of InvGate Asset Management.

In this post, we’ll explore what this recognition means, what sets our solution apart, and how it can transform your approach to Hardware Asset Management. 

What are Gartner Market Guides?

Gartner Market Guides are research documents designed to help businesses navigate complex markets with confidence. Packed with expert insights, these guides are a go-to resource for making smarter, more informed decisions. Unlike Gartner’s well-known Magic Quadrants, Market Guides don’t compare or rank vendors. Instead, they showcase a curated list of vendors and solutions that meet important capabilities, making it easier for organizations to find the right fit.

Simply put, if you’re feeling overwhelmed by a fast-changing market, Gartner Market Guides provide the clarity you need. And being featured in one? That’s a huge deal—it means Gartner recognizes you as a trusted, reliable player in the field.

What is the Market Guide for Hardware Asset Management Tools?

Let’s talk about the Market Guide for Hardware Asset Management Tools. In Gartner’s words, this guide helps end-user services leaders navigate the HAM market and choose the right tool. Think of it as a playbook for:

  • Choosing tools that track hardware from procurement to disposal.
  • Reducing costs while improving Lifecycle Management.
  • Keeping risks and compliance headaches at bay.

Gartner knows that many organizations struggle with incomplete processes, scattered inventories, and those "uh-oh" moments when assets go missing. This guide shines a spotlight on vendors that are solving these problems with comprehensive yet user-friendly solutions. 

So, why does this matter? Because having the right Hardware Asset Management tool means you’re not just managing assets; you’re optimizing them, saving money, and sleeping better at night knowing your organization is on top of its game. 

How does Gartner choose tools for the Market Guide?

Gartner’s selection process for its Market Guide for Hardware Asset Management Tools is thorough and grounded in addressing the most pressing challenges organizations face in managing hardware assets. The tools highlighted must demonstrate their ability to meet specific criteria that align with the needs of modern businesses.

Out of all evaluated vendors, only 13 were selected—and InvGate is proud to be one of them.

 

 

"The vendors included are ones that offer a majority of the most important capabilities required for Hardware Asset Management and that we have seen clients include in their own vendor evaluations."

Gartner
Market Guide for Hardware Asset Management Tools

 

Here are the mandatory features that Gartner states every HAM tool must include:

  • Data lake/database that stores asset data.
  • Manually enter or automatically discover hardware assets.
  • Share standardized reports, create custom reporting and export data into other reporting systems.
  • The ability for the Hardware Asset Management tools to be deployed as an on-premises application, on an edge computing platform or in the cloud.
  • A flexible user interface that allows data to be input, viewed, and edited locally as well as remotely.
  • Flexibly provision asset ownership to a person, department or location.
  • Scale in record size and number of records as the organization grows.

In addition to the must-have features, Gartner highlights several common capabilities that enhance Hardware Asset Management tools.

These include options like flexible deployment (on-premises, cloud, or edge), customizable Asset Lifecycle workflows, data collection via barcodes or RFID, integration with IT systems like IT Service Management (ITSM) and Configuration Management Database (CMDB), and user-friendly interfaces for local and remote management. While not mandatory, these features add significant value by improving usability and scalability. 

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Why is it important to be recognized by Gartner?

Being included in Gartner’s Market Guide for Hardware Asset Management Tools highlights InvGate’s ability to meet the needs of modern businesses. This recognition reflects the value of InvGate Asset Management as a solution designed to simplify Asset Management processes, enhance visibility, and support lifecycle tracking.

 

 

 

"InvGate’s inclusion in Gartner’s Market Guide for Hardware Asset Management represents a significant milestone in our journey of innovation and customer-centric development.

For over 15 years, we’ve focused on solving real customer challenges in Asset Lifecycle Management through intelligent workflow orchestration and seamless integration with internal IT provisioning processes. Our advanced agent automation technology ensures unprecedented visibility and control, while our AI-driven insights transform raw data into actionable intelligence.

This acknowledgment validates our commitment to delivering enterprise-grade ITAM solutions while reinforcing our approach of blending sophisticated functionality with intuitive design. Our customers and prospects can be confident they’re partnering with a vendor that’s not just recognized for delivering proven value in the ITAM space, but one that’s leading the way in intelligent automation and workflow orchestration."

Ariel Gesto
CEO and Founder of InvGate

 

Gartner’s acknowledgment reassures organizations that InvGate Asset Management is a trusted choice for addressing the challenges of Hardware Asset Management.

InvGate Asset Management: Your go-to Hardware Asset Management tool

InvGate Asset Management is a powerful solution designed to meet all the requirements of a robust Hardware Asset Management (HAM) strategy. Equipped with the features you need to streamline processes, enhance visibility, and scale with your organization, it’s the ideal choice for managing your hardware assets. Here’s what makes InvGate Asset Management stand out as your HAM tool:

1. Automated asset discovery

Automated asset discovery - InvGate Asset Management.

InvGate Asset Management excels in automated asset discovery, offering organizations a powerful and streamlined solution to build a complete IT inventory within 24 hours. By automating the identification and cataloging of both hardware and software assets, it provides IT teams with visibility and control of their assets throughout their whole lifecycle. This comprehensive approach ensures that inventories are always accurate, up-to-date, and reflective of the organization’s full IT landscape.

A standout feature is its dual discovery method, combining agent-based and agentless approaches to uncover and monitor all IT assets across your network. This ensures complete coverage of both hardware and software assets without manual effort. 

2. QR code generation and mobile scanning

QR code generation and mobile scanning with InvGate Asset Management.

In particular for hardware assets, InvGate Asset Management streamlines asset identification and tracking by enabling the creation and use of QR codes. This feature allows organizations to quickly generate QR codes for their assets, providing an efficient way to label, scan, and manage hardware.

By leveraging QR codes, IT teams can easily locate and update asset information in real-time using mobile devices. This capability enhances inventory accuracy, simplifies audits, and ensures seamless management of assets across different locations, boosting overall efficiency.

3. Warranty and maintenance tracking

InvGate Asset Management simplifies Warranty Management by providing tools to track and manage warranty details directly within your centralized inventory. With a dedicated Configuration Item (CI) category for contracts, you can assign warranties to specific assets, ensuring all relevant information is easily accessible and organized.

This functionality allows IT teams to stay ahead of warranty expirations and streamline renewal processes, reducing unexpected downtime and extending asset life. By automating key aspects of warranty tracking, organizations can focus on proactive maintenance, enhancing operational efficiency and minimizing risks.

4. Asset Health Monitoring

health-rules-invgate-asset-management

InvGate Asset Management provides powerful tools for Asset Health Monitoring, delivering real-time insights into the condition of your hardware. With its comprehensive IT inventory and Asset Health Rules, it allows organizations to track hardware status, warranty information, disk space, and associated support requests, enabling proactive maintenance and informed decision-making.

Customizable parameters and color-coded indicators make it easy to assess asset health at a glance. Whether it's identifying devices in critical condition or planning lifecycle management, InvGate Asset Management ensures peak performance while minimizing downtime. Plus, its reporting capabilities allow teams to share actionable insights with key stakeholders. 

5. Comprehensive reports

InvGate Insight's customizable dashboards allow users to monitor their preferred ITAM metrics.

Beyond just gathering data, InvGate Asset Management enhances decision-making by offering advanced reporting and analytics tools. IT teams can access customizable dashboards and reports to analyze trends, monitor performance, and allocate resources effectively.

Key findings of Market Guide for Hardware Asset Management Tools

Gartner’s research highlights critical challenges that organizations face in Hardware Asset Management. These findings underline why robust HAM strategies and tools are essential to improving asset visibility, lifecycle tracking, and adaptability in managing diverse hardware types.

  1. HAM efforts are often limited: Many organizations focus their HAM activities on high-value or high-risk assets, such as laptops or equipment above a certain financial threshold. This limited scope creates significant gaps in asset visibility and management.

  2. Incomplete Lifecycle tracking: The majority of businesses fail to fully track their hardware assets throughout their entire lifecycle, from procurement to disposal. Physical inventories are rarely conducted beyond basic IT touchpoints, leaving critical blind spots in Asset Management.

  3. The scope of HAM is expanding: Hardware Asset Management is no longer limited to IT end-user devices. It now encompasses operational technology (OT), line-of-business (LOB) devices, and facilities control systems like security cameras. Organizations must evolve to manage this diverse and expanding asset landscape.

Conclusion

Being recognized in Gartner’s Market Guide for Hardware Asset Management Tools is a significant milestone for InvGate. It reflects our dedication to providing innovative, user-friendly solutions that help businesses tackle the challenges of Hardware Asset Management with confidence.

From streamlining Asset Lifecycle Management to enhancing reporting and integrating seamlessly into IT ecosystems, InvGate Asset Management continues to support organizations in achieving greater visibility, control, and efficiency.

This recognition reaffirms our commitment to meeting the evolving needs of modern businesses and our position as a trusted partner in Hardware Asset Management. We’re excited to continue driving success for our clients and shaping the future of Asset Management. Try them out yourself with our free 30-day trial!

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