Manuela Aggio - April 4, 2024 - 10 min read
The process of building and maintaining an IT Service Management (ITSM) project looks different for every organization. There is however something that all robust initiatives have in ...
Daniel Ciolek - April 3, 2024 - 10 min read
Artificial Intelligence (AI) technologies are evolving at breakneck speed....
Kimberly Yánez - April 2, 2024 - 14 min read
Endpoint Management is so inherent to IT that it is canon in this...
Kimberly Yánez - March 27, 2024 - 16 min read
AIOps, which stands for Artificial Intelligence for IT Operations, is here...
Celeste Mottesi - March 25, 2024 - 1 min read
From April 17 to 18, a new edition of SITS, The Service Desk & IT Support...
Manuela Aggio - March 20, 2024 - 3 min read
Coming to enhance the tool's network scanning capabilities, we are ready...
Marina Lammertyn - March 19, 2024 - 12 min read
The integration of artificial intelligence in the service desk has become...
Manuela Aggio - March 18, 2024 - 5 min read
As part of our ongoing efforts to further optimize our customers IT Asset...
Manuela Aggio - March 15, 2024 - 7 min read
A central focus of any business or organization is to build and foster...
Marina Lammertyn - March 14, 2024 - 13 min read
And just like that, the future has arrived: artificial intelligence...