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Designing a Self-Service Portal: 5 Self-Service Portal Examples and Ideas

Self-service portals have become a staple in many businesses, as they provide a way for users to resolve common issues without contacting support. However, designing a self-service portal ...

Dropbox vs. Google Drive vs. OneDrive: Which is Better for your Business?

Choosing the right file storage and collaboration platform can be tough,...

Service Desk Software: The Best 14 Solutions in 2023 [+ Comparison]

Service desk software is one of your most important spends as a...

The 14 Most Common Help Desk Tickets and How to Solve Them

A larger part of an agent’s job is ensuring things work as they should....

RDCMan: How to Manage Multiple Remote Connections in Microsoft

Having to switch between multiple desktop client windows to access them...

The Ultimate Guide to Improve Employee Experience

When we talk about Experience Management, we mean using data collected...

Google Drive vs. Google Cloud Storage: What's the Difference?

Google Drive and Google Cloud Storage are both cloud storage solutions,...

The Definitive Guide to Implement Your IT Self-Service Portal

Self-service is nothing new. We've all become accustomed to being able to...

Is ChatGPT Going to Replace Jobs? 20 Jobs That Will Change Due to AI like ChatGPT

Thinking about the impact of artificial intelligence (AI) on the job...

92% of The Largest Tech Companies Worldwide Have an Ongoing AI Project

The launch of ChatGPT has had a major impact on the world's most important...
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