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Risks and Mitigation of Unpatched Software: Protect Your Systems Before it’s Too Late

Let’s be real—leaving software unpatched is like forgetting to lock your front door before heading out. It may seem harmless at first, but it gives cybercriminals an open invitation to ...

Patch Scanning: Where it Fits in The Patch Management Process

Did you know that 54% of IT professionals identify detecting...

Service Desk vs Desktop Support: Which One Fits Your Needs?

IT support comes in many forms, and understanding the distinctions between...

Mac Patch Management: Strategies For IT Success + Solutions

Let's face it-Mac Patch Management can be like trying to hit a moving...

5 ITIL Standards and Best Practices For Your Service Desk

Let's say you’re already adhering to ITIL standards and an ITIL...

Essential Linux Patch Management: Tools And Best Practices For Success

Let’s talk Linux Patch Management—a crucial practice in today’s...

What is the Difference Between Help Desk and Service Desk?

The terms help desk and service desk are often used interchangeably, but...

Windows Patch Management: Tips & Tools For Total Protection

Let’s talk numbers for a second. Did you know that Microsoft’s Windows...

The Coming Wave of Disruption: How AI Will Revolutionize UX

Artificial intelligence (AI) has been a part of technological innovation...

Customer Experience and Emotional Intelligence: Insights For Building Meaningful Connections

What makes a truly exceptional Customer Experience and emotional...
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KPMG logo NASA logo PwC logo Arcos Dorados logo Toyota logo People's Bank logo U.S. Army logo Collins Aerospace AES Allianz Alaskan Copper