Configuration Items or CIs are the building blocks that make up business services. Managing them effectively is a key activity of the Configuration Managementprocess, which looks to make ...
You know you're taking IT security seriously when you start looking at ISO...
IT governance is the glue that holds the rest of IT Asset Management...
The Software as a Service (SaaS) sprawl is a major component of shadow IT....
IT Service Management (ITSM) is a fundamental piece in your digital...
The future of Compliance Management will bring transformed practices and...
Read any IT blog or article; chances are digital transformation is...
The ITIL priority matrix can be valuable in assigning and directing work...
Your IT Asset Management (ITAM) practice is not immune from the current...
One of the biggest causes of concern to IT departments across the globe is...
