Shared services are a way for organizations to centralize and consolidate business operations. Although IT Service Management (ITSM) practices were originally developed for IT, many ...
Mobile Device Management (MDM) can be a game changer for IT security and...
IT budgeting is the mechanism for future-proofing your IT expenditure. It...
IT Financial Management or ITFM is the practice of managing IT costs...
Software Asset Management, or SAM, is one of the most important IT Asset...
A Request For Proposal or RFP is one of the most important documents you...
Unified Service Management or USM is a method (as in a set of practices,...
The Microsoft Operations Framework or MOF is a framework that can...
Governance, Risk, and Compliance or GRC are the measures we put in place...
It’s always nice to know the theory behind the practice, but sadly that’s...
