In our last post, we examined how the ITSM Dream Team of tomorrow will look somewhat different than the team of today. We spent some time looking at the expanding roles and responsibilities that IT teams will face. We also showed how chemistry between IT, Development, and Operations, is going to the key to successful ITSM in the future. To add more context to the conversation, we will be hosting a panel discussion on October 22nd with experts from both the Service Management and HR/Recruiting world. If you ever find yourself managing a team or in a position to hire new talent, you definitely want to check it out!