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How Can Inventory Management Take Advantage from Service Desk

Posted by InvGate on September 30, 2011 at 10:10 AM
The present era characterized by complexity in technology advancements makes it imperative for IT companies to be a step ahead of their customers and end-users when it comes to attending to and dealing with technical issues, and keeping a close eye on the state of their IT infrastructure. For these specific reasons, organizations are turning to help desk software that is conceived essentially to ease technical support management while keeping thorough inventory management goals at bay.
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Topics: Customer Service Management, help desk, inventory asset management, inventory management, IT inventory, IT Management, IT management, ITIL, service desk, Service Desk Software

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