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What is ITOM? IT Operations Management Definition, Benefits, And Best Practices

IT Operations Management or ITOM is the practice that helps you manage IT service delivery. It ensures that your services are monitored, incidents are dealt with quickly and effectively, ...

What is a Configuration Item (CI)?

Configuration Items or CIs are the building blocks that make up business...

CMDB Definition, Benefits, And Best Practices

Managing and maintaining a complex IT infrastructure throughout an...

Optimizing Your CMDB: Best Practices and Expert Advice from Allen Dixon

On the 62nd Episode of Ticket Volume, our IT podcast, Allen Dixon drew...

Denormalization in Databases: Pros, Cons, and Techniques

Denormalization in databases is a popular technique that developers and...

How to Build a CMDB: The ABC of a Successful CMDB Implementation

As an organization grows, so does its business and IT infrastructure. The...

Database Auditing: Best Practices for Securing Your Data

A secure and reliable database is critical in today's data-driven world....
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