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Have you ever stopped to think about the breadth or scope of IT asset management (ITAM)? You might already know that it’s an IT management and IT service management (ITSM) capability that helps your organization to maximize value, control costs, manage risks, support decision making, and meet regulatory requirements. But have you ever stopped to think about the range of IT assets that fall under ...
IT asset management (ITAM) is a key organizational capability for any organization in meeting its legal, regulatory, and financial obligations. From software license compliance to the effective ...
IT asset management (ITAM) is the capability, or set of processes, that can really help your organization to get a better handle on what IT assets have been installed in, or are used by, your ...
It seems nowadays everything revolves around improving customer experience, and that is good news! You might have started your own quest to deliver a better service, perhaps implementing a ticketing ...
IT service management (ITSM) and IT Asset Management (ITAM) can definitely deliver greater business value if they are brought together. At InvGate, we realized the power of this alliance a while ...
If you use InvGate Service Desk, you might have come across a request that was reporting an incident, service request, or change request related to an asset. Say for example, “My desktop PC is not ...
“Collaboration” might seem an overused management buzzword in IT right now, but there’s a reason why – we will often need to work together, across team and even line-of-business boundaries, to ...
Dealing with a software vendor audit can be time consuming, stressful, and costly exercise. Preparation is key, as is having formal software audit practices and underlying IT asset management ...
Following on from our previous blogs in our ITAM 101 series, we’re at a point where – now we understand the IT asset management (ITAM) basics and have our business case in order – we can get started ...
In our previous ITAM 101 blog, we gave you an introduction to IT Asset Management (ITAM), along with a list of ITAM benefits and some potential quick wins for a quick start. The next step is to look ...
