So Many IT Assets to Manage, So Little Time

Have you ever stopped to think about the breadth or scope of IT asset management (ITAM)? You might already know that it’s an IT management and IT service management (ITSM) capability that helps your organization to maximize value, control costs, manage risks, support decision making, and meet regulatory requirements. But have you ever stopped to think about the range of IT assets that fall under ...

How to Persuade Management to Support Your ITAM Initiative

IT asset management (ITAM) is a key organizational capability for any organization in meeting its legal, regulatory, and financial obligations. From software license compliance to the effective ...

It’s Time to Get Your ITAM On – Here’s How

IT asset management (ITAM) is the capability, or set of processes, that can really help your organization to get a better handle on what IT assets have been installed in, or are used by, your ...

5 Benefits of Integrating your Help Desk with an ITAM Solution

It seems nowadays everything revolves around improving customer experience, and that is good news! You might have started your own quest to deliver a better service, perhaps implementing a ticketing ...

Feature Spotlight: InvGate Service Desk FileWave Integration

IT service management (ITSM) and  IT Asset Management (ITAM) can definitely deliver greater business value if they are brought together. At InvGate, we realized the power of this alliance a while ...

Feature Spotlight: InvGate Service Desk SCCM Integration

If you use InvGate Service Desk, you might have come across a request that was reporting an incident, service request, or change request related to an asset. Say for example, “My desktop PC is not ...

ITAM 101: 5 Tips for Winning Through Better Collaboration

“Collaboration” might seem an overused management buzzword in IT right now, but there’s a reason why – we will often need to work together, across team and even line-of-business boundaries, to ...

ITAM 101: 7 Top Tips for Managing Software Audits

Dealing with a software vendor audit can be time consuming, stressful, and costly exercise. Preparation is key, as is having formal software audit practices and underlying IT asset management ...

ITAM 101: Getting Started with IT Asset Management

Following on from our previous blogs in our ITAM 101 series, we’re at a point where – now we understand the IT asset management (ITAM) basics and have our business case in order – we can get started ...

ITAM 101: Creating the Business Case for IT Asset Management

In our previous ITAM 101 blog, we gave you an introduction to IT Asset Management (ITAM), along with a list of ITAM benefits and some potential quick wins for a quick start. The next step is to look ...