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Kimberly Yánez

IT Content Writer and Editor

Cloud vs. On Premise: What's The Difference – And Which is Better?

You are probably in the quest to find the best method to host your organization’s software and data. Out of all the options out there, a big part of the decision comes down to choosing ...

What is Workflow Management? Benefits, Templates, And Automation

Building a robust workflow takes time and requires mapping out all the...

Everything You Need to Know About The Digital Operational Resilience Act (DORA)

If your IT department works for a financial institution operating in...

NIS2 Directive: Understanding The EU Cybersecurity Legislation

If you're here, it's likely because you're an IT professional who wants to...

Root Cause Analysis (RCA), Explained

Root Cause Analysis (RCA) is the best way to find out what causes an issue...

Introduction to Endpoint Management: Definition, Benefits, and Tools

Endpoint Management is so inherent to IT that it is canon in this...

The Complete Guide to AIOps

AIOps, which stands for Artificial Intelligence for IT Operations, is here...

How to Improve IT Support? 9 Ideas For Your Service Desk

To master the art of running a successful service desk, imagine it as a...

How to Handle Software Renewals – And Save Money in The Process

Keeping track of software renewals is a must-do for any business that is...

6 Steps to Build an HR Help Desk

In the realm of organizational evolution, the integration of an HR help...
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KPMG logo NASA logo PwC logo Arcos Dorados logo Toyota logo People's Bank logo U.S. Army logo Collins Aerospace AES Allianz Alaskan Copper