Kimberly Yánez

ITAM

Optimizing Your CMDB: Best Practices and Expert Advice from Allen Dixon

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Navigating the Organizational Change Management Process: Insights from OCM Expert Karen Ferris

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Knowledge vs. Skills: Unraveling the Key to IT Success with Matthew Burrows

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Moe Sulliman’s Award-Winning Strategies to Run a Successful Help Desk

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How to Stay Relevant in IT: Beyond Ticketing Systems

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Sandy Confer’s Tells You How to Boost Team Morale Step by Step

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Waseem Ahmed’s Value Stream Mapping Best Practices

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John Worthington Answers How Does USM Relate to ESM

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A Candid Discussion on How to Use Sentiment Analysis to Improve Customer Experience

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Patti Blackstaffe Introduces Systematic Thinking to Digital Leadership

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Jeevan Lobo’s Journey: From Cross-functional Manager to Security and Governance Leader

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Nate Brown on Finding the Sweet Spot for Improving CX in IT