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English
Español
Português
Deutsch
Italiano
Français
Polski
ITSM
ITAM
ITIL
InvGate
ESM
IT Tools
Case Studies
Products
Service Management
Optimize ITSM and ESM processes.
Asset Management
Gain total network visibility & IT Asset control.
Solutions
IT Service Management
The best ITSM technology behind your IT team.
Enterprise Service Management
Create an employee centric organization.
IT Asset Management
A command center for your assets inventory.
Arcos Dorados
Check how McDonald’s consolidated all its service desks on a single platform.
See case study
Company
About us
Who we are
AI Hub
AI in the service of IT teams
ENVISION'24
Our first user conference
Why InvGate?
Careers
Customer Experience
Partners
Trust Center
Resources
InvGate’s Blog
IT latest trends
Ticket Volume
ITSM Podcast
Youtube Channel
Product videos
Guides
ESM Course
ESM Book
Case Studies
All Resources
Pricing
Contact Us
Free Trial
Itsm
Ticketing
ITSM
How to Set up a Slack Ticketing System (And When to Move Beyond it)
ITSM
What is a Support Ticket? How They Work And Best Practices
ITSM
Ticket Escalation: Automate And Optimize Your Help Desk
ITSM
Trouble Ticket Basics: Best Practices and Tools
ITSM
Organizing Support with an Email Ticketing System
ITSM
Ticket Handling Best Practices: Reduce Backlog And Boost Performance
ITSM
Ticket Management: Key Concepts and Strategies
ITSM
ITIL Ticket Types: Everything You Need to Know
ITSM
Ticket Backlog: A Guide to Understanding, Measuring, and Reducing it
ITSM
15 Ticket Template Examples to Use Right Away
ITSM
How To Overcome Aged Tickets And Get Rid of The Backlog?
ITSM
13 Tips to Boost Your Ticket Queue Management – And Prevent it From Piling up
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