Stay informed with the latest IT news and insights

Subscribe to IT Pulse, our weekly newsletter. Every Friday, you'll get the top highlights from the IT world, delivered straight to your inbox.

 

hero-blog

Steve Manjaly

Steve is a tech writer with an unhealthy obsession with smart gadgets. He loves tech and loves writing about it. Trained as a biotechnology engineer, he is into UI/UX design, product development, and IoT. During his free time, he enjoys a good game of ping pong.
We meet at:

An Introduction to VeriSM

VeriSM is one of the latest among the many different ITSM frameworks and approaches for Service Management. The system realizes that many organizations and departments use various ...

Active Directory: Everything you Always Wanted to Know (But Were Afraid to Ask)

Microsoft Active Directory is one of the most popular directory services....

Business Continuity Planning for Your Small and Medium-Sized Company

Creating a business plan is hard in itself, but keeping it during a crisis...

The Ultimate Guide to Service Level Agreements (SLAs)

Service Level Agreements (SLAs) are a crucial part of Service Level...

Why Task Management is a Crucial Part of Every Service Desk

Organizations spend a lot of resources to make their employees productive....

6 Best Practices to Create a Data Center Naming Convention

Naming conventions for assets have a rich, engaging, and often hilarious...

5 Reasons Why You Need a Software Asset Management Team

In most organizations, software asset management (SAM) is not given much...

An Introduction to IT4IT and Its Benefits

IT4IT is a relatively new entrant in ITSM frameworks and ITIL practices,...

5 Steps to Handle a Service Desk Outage

Service desk outages are not the most exciting thing you want to be...

Is a Performance Management System Right for Your Company?

A motivated workforce is an essential component of a successful business....
Powering top IT teams around the world
KPMG logo NASA logo PwC logo Arcos Dorados logo Toyota logo People's Bank logo U.S. Army logo Collins Aerospace logo AES logo Allianz logo Alaskan Copper logo
KPMG logo NASA logo PwC logo Arcos Dorados logo Toyota logo People's Bank logo U.S. Army logo Collins Aerospace AES Allianz Alaskan Copper