VeriSM is one of the latest among the many different ITSM frameworks and approaches for Service Management. The system realizes that many organizations and departments use various ...
Microsoft Active Directory is one of the most popular directory services....
Creating a business plan is hard in itself, but keeping it during a crisis...
Service Level Agreements (SLAs) are a crucial part of Service Level...
Organizations spend a lot of resources to make their employees productive....
Naming conventions for assets have a rich, engaging, and often hilarious...
In most organizations, software asset management (SAM) is not given much...
IT4IT is a relatively new entrant in ITSM frameworks and ITIL practices,...
Service desk outages are not the most exciting thing you want to be...
A motivated workforce is an essential component of a successful business....