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6 Tips on How to Run Your CAB Like A Boss

The Change Advisory Board (CAB) can be one of the most important and useful meetings a service-oriented IT organization holds. It sets out a view of what’s happening to key services over ...

InvGate Service Desk Renews PinkVERIFY™ ITIL 4® Certification

InvGate Service Desk 7, the latest version of our ITSM solution, has...

Case Study: Improving NPS Indicators with Audit-Ready Processes for Lending Institution

With 400,000 clients, EfectivoSí is a leading financial services company...

Introducing Software Metering to InvGate Insight

Your InvGate Insight instance is about to get even more interesting. We're...

How an Electronic Voting Tech Company Centralized its Inventory and Asset Data into an ITIL-compliant CMDB

By the end of 2020, the IT Support team of Smartmatic - the world's...

Exploring InvGate Service Desk New Catalog View and Configuration

Discover the latest updates that will improve the way users make their...

How Major Pharmacy Store Chain Optimized the Number of Agents by 30%

Farmacity is one of the major retail store chains in Argentina, with a...

A New Updated Request View in InvGate Service Desk for a Better Experience

InvGate Service Desk has a brand new Request View to improve our users'...

InvGate at Pink22 IT Service Management Conference

Last June, we attended Pink22 IT Service Management Conference &...

How to Use Automation to Streamline IT Support

Though change is not a new concept in IT -- one might say it is intrinsic...
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