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Video Demo: Using InvGate Service Desk to Build a Workflow for HR

Enterprise Service Management, the application of ITSM principles and best practices to other parts of the organization, is gaining a lot of traction these days; the smart implementation of ...

6 Tips on How to Run Your CAB Like A Boss

The change advisory board (CAB) can be one of the most important and...

InvGate Service Desk Receives PinkVERIFY™ ITIL 4® Certification

  Service Desk 7, the latest version of InvGate’s Service Desk ITSM...

How to Achieve Enterprise Service Management Success? Industry Leaders Weigh In

Enterprise service management - whether in its pure form or supporting...

Coppel Wins Best Service Desk Improvement Project at the 2021 IT Service & Support Awards

Coppel, one of the leading department stores in Mexico, has been awarded...

4 Important Things to Consider When Creating an ITSM SLA

Service level agreements (SLAs), if used correctly, can be one of the most...

How Peoples Bank Aligned 24 Different Departments Using InvGate Service Desk

Peoples Bank is one of the leading locally-owned and operated community...

How Grupo Cepas streamlined its operational processes with InvGate Service Desk

Grupo Cepas, an Argentine company dedicated to the production of...

How Harmony Public Schools Leveraged InvGate’s Customizability to Improve Customer Experience

Harmony Public Schools is a system of 58 Texas charter public schools,...

How SEiT took their ITSM strategy to the next level with InvGate

SEiT is a Chilean company dedicated to helping organizations maintain...

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