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Celeste Mottesi

Celeste is the Content Marketing Manager at InvGate.
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What’s New With InvGate: October Updates

October is packed with incredible updates for InvGate Service Management and Insight users. And when we say incredible, we mean it. Keep reading to discover all about:

The 4 Main Help Desk Roles And Responsibilities

Establishing clear help desk roles and responsibilities is crucial to IT...

InvGate Was at Service Management World 2023

From November 11-15, another edition of Service Management World took...

Microsoft Teams' IDOR Lets Attackers Inject Malware Into Your Organization - Here's How to Prevent it

Cybersecurity researchers have recently informed that a vulnerability in...

Known Exploited Vulnerabilities: 2025 List

With vulnerabilities on the rise since 2017, staying oblivious to...

New Chrome and Edge zero-day exploits: How to patch CVE-2023-2033 and CVE-2023-2136

Two new zero-day exploits that affect the Chromium browser core were...

Tony North on Help Desk Leadership in 2023: Challenges, Governance, and AI

Help desk leadership is always an ongoing topic. People can’t seem to feel...

6 Uses of ChatGPT for Customer Service

Everyone in the digital and tech space is hysterical about ChatGPT. It has...

ChatGPT vs. Jasper: A Comprehensive Comparison

In today's world, conversational AI technology has become an indispensable...

What is ChatGPT? An Introduction to OpenAI's Conversational AI Model

ChatGPT took the world by storm at the end of January and revolutionized...
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KPMG logo NASA logo PwC logo Arcos Dorados logo Toyota logo People's Bank logo U.S. Army logo Collins Aerospace AES Allianz Alaskan Copper