And just like that, the future has arrived: artificial intelligence tickets are here. Undoubtedly, AI has transformed —as well as many areas of our lives— the landscape of Ticket ...
We’re pleased to announce that InvGate has recently renewed the SOC 2 Type...
When multiple incidents stem from the same issue, it's a clear signal that...
March brings some relevant news for our solutions. InvGate Service Desk...
It brings us great joy to announce that InvGate Service Desk has obtained...
To master the art of running a successful service desk, imagine it as a...
Let's cut through the AI fantasy. You've read the headlines: artificial...
The IT world has always evolved quickly, but the explosion of generative...
An updated knowledge base is an essential part of an organization's...
Some help desk tickets are solved in just one exchange. Others might need...
