It brings us great joy to announce that InvGate Service Management has obtained PeopleCert’s ITIL 4 Certification for the third year in a row — and significantly expanded the scope of practices covered.
This showcases our ongoing dedication to upholding the highest industry standards and delivering a reliable solution for our users across the globe.
This year, we set an ambitious goal: certify a broader set of ITIL 4 practices and validate how our product supports them in real-world scenarios. The result speaks for itself. InvGate Service Management is now certified in 15 ITIL 4 practices:
- Incident Management
- Service Request Management
- Problem Management
- Service Level Management
- Information Security Management
- Change Enablement
- Deployment Management
- Release Management
- Knowledge Management
- Measurement and Reporting
- Service Configuration Management
- Supplier Management
- IT Asset Management
- Service Catalog Management
- Capacity and Performance Management
Each certification involved detailed product walkthroughs, evidence reviews, and in-depth validation sessions with accredited consultants from PeopleCert. The process examined how InvGate Service Management supports ITIL 4 practices in day-to-day operations, not just how they are described in documentation.
ITIL is a set of guidelines for high-quality IT-enabled services. Since its creation, the framework has been adopted by organizations all over the world and has evolved with input from the industry’s best practices.
Renewing and expanding our certification reflects how we continue to develop the product: aligning features with globally recognized practices and validating them through independent assessment.
“The PeopleCert certification is an incredible endorsement of our Service Management's maturity. As a company, our purpose is to simplify our users' processes, and this achievement guarantees they can align their operations to the ITIL standard, ensuring best practice compliance.”
Ariel Gesto,
CEO & Founder of InvGateIf you’d like to learn more about the certification process, you can explore the details on PeopleCert’s website.
And, if you're interested in experiencing InvGate Service Management firsthand, you have two options: either request a 30 day free trial or arrange a call with our team for a guided walkthrough.
