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Marina Lammertyn

Marina is a multimedia journalist with a BA degree in Communications. She's currently an IT Content Writer at InvGate. Before that, she worked at Reuters News Agency and CoinDesk, and has authored enterprise stories featured in local and international media such as The New York Times. Marina has also written and hosted tech-themed podcasts featured on Spotify and Apple Podcasts, among other platforms.
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5 Best AI IT Support Tools in 2025

In the world of IT support, artificial intelligence (AI) has become a game-changer, revolutionizing how organizations handle tech issues. From streamlining ticketing systems to providing ...

60+ ChatGPT Facts And Statistics You Need to Know in 2024

In the ever-evolving tech world we live in, a single year can seem like...

AI + Service Desk: 7 Ways to Boost Service Desk Capabilities

The integration of artificial intelligence in service desk software has...

6 Things to Consider Before Using AI in Customer Service (+ Examples)

Artificial Intelligence (AI) is rapidly advancing across every industry,...

Artificial Intelligence Tickets: 7 Game-Changing Strategies

And just like that, the future has arrived: artificial intelligence...

8 Steps to Build a Solid Problem Management Process

When multiple incidents stem from the same issue, it's a clear signal that...

6 Pros of Using On-Premise Help Desk Software [+5 Top Vendors]

When looking for reliable IT Service Management (ITSM) software for your...

InvGate Attended The Pink24 IT Service Management Conference

Once again, we were pleased to participate at the 27th edition of the Pink...

The Complete Guide to IT Procurement

Every successful IT strategy begins with IT procurement. You can't manage...

4 GRC Automation Ideas to Protect Your Organization

Keeping up with Governance, Risk, and Compliance (GRC) requirements within...
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KPMG logo NASA logo PwC logo Arcos Dorados logo Toyota logo People's Bank logo U.S. Army logo Collins Aerospace AES Allianz Alaskan Copper