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We're closing a year of full growth at InvGate. During 2019, our solutions continued to strengthen with new features to make IT management easier. In addition, our teams continue to grow as we take on new challenges. We made "digital transformation" a reality for the companies that chose us, instead of something intangible that sounds good but cannot be applied. We helped them optimize and ...
It seems nowadays everything revolves around improving customer experience, and that is good news! You might have started your own quest to deliver a better service, perhaps implementing a ticketing ...
At InvGate, securing customer data is, and always has been, a top priority. We know the data you manage through our software is key to your business, and that is why we are committed to keeping it ...
At InvGate our mission is simple: we value customer feedback over industry trends, and think the best business technology is intuitive and easy-to-use. When it comes to our partners we are selective ...
Chesapeake Bay Academy, a private nonprofit school for students with learning differences, needed to improve its IT support capabilities. The school was previously reliant on emails for the ...
If I told you that solving requests in your help desk could be as fun as playing a video game, what would you say? With Service Desk Gamification having fun at work is possible! Perhaps you’ve once ...
It has been a HUGE last few months for the Service Desk team, with 4 major releases and the addition of more than 15 new feature improvements. Our focus has been on management of shifts, holidays ...
The latest release of Service Desk is here, and it's raised the bar for Real Time Business Analytics.
We are proud to announce the immediate availability of InvGate Service Desk v4.2.0, packed with exciting new features to continue improving on the product, and satisfy all your request tracking and ...
Any Service Desk worth its salt needs a custom reporting tool, and InvGate Service Desk is no exception. Some ITSM tools take the Mechanical Turk approach to custom reports, and give you a virtually ...
