The Service Desk and IT Service Management blog | InvGate News

Ignacio Graglia - June 7, 2024 - 6 min read

What's New With InvGate: June Updates

Staying informed with the updates made to our solutions is the best way to make sure you are getting the most of them. And, to help with exactly this, we have put together all the new ...

Manuela Aggio - May 2, 2024 - 4 min read

Integrate InvGate Insight With ServiceNow And Add ITAM Capabilities to Your Service Desk

For all ServiceNow users looking to enhance their IT Asset Management...

Celeste Mottesi - March 13, 2024 - 2 min read

InvGate Renews SOC 2 Type II Certification

We’re pleased to announce that InvGate has recently renewed the SOC 2 Type...

Celeste Mottesi - March 11, 2024 - 7 min read

What's New With InvGate: March Updates

March brings some relevant news for our solutions. InvGate Service Desk...

Manuela Aggio - March 6, 2024 - 2 min read

InvGate Service Desk Obtains PeopleCert's ITIL 4 Certification

It brings us great joy to announce that InvGate Service Desk has obtained...

Celeste Mottesi - February 28, 2024 - 8 min read

InvGate AI Hub: New Artificial Intelligence Capabilities For IT Teams

The IT world has always evolved quickly, but the explosion of generative...

Celeste Mottesi - February 28, 2024 - 5 min read

AI And Knowledge Management: Turn Ticket Resolutions Into Articles

An updated knowledge base is an essential part of an organization's...

Celeste Mottesi - February 28, 2024 - 3 min read

Ticket Summarization: Speed up Help Desk Ticket Resolution With GenAI

Some help desk tickets are solved in just one exchange. Others might need...

Celeste Mottesi - February 7, 2024 - 5 min read

What's New With InvGate: February Updates

We kick off 2024 with some exciting updates! February brings several news...

Marina Lammertyn - February 2, 2024 - 1 min read

InvGate Attended The Pink24 IT Service Management Conference

Once again, we were pleased to participate at the 27th edition of the Pink...

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