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Integrating Microsoft Teams with your Help Desk: How to Do It, and Why It’s a Good Idea

Same as with an email ticketing system, integrating Microsoft Teams with your help desk is a way to use an established communication channel in your organization to your advantage. If your ...

What Does 2023 Look Like for InvGate Service Desk and Insight?

2022 was a great year for InvGate, both from a business and product...

5 Zapier Integrations you Need to Boost your Service Desk Experience in 2023

According to a recent study by BetterCloud, businesses today use an...

Microsoft's Basic Authentication is Being Deprecated: Alternatives and Measures in InvGate's Products

If you're still using Microsoft’s Basic Authentication (Basic Auth),...

New: InvGate Service Desk Zapier Integration

We continue to expand the range of InvGate Service Desk features because...

InvGate Service Desk with FileWave Integration

IT service management (ITSM) and  IT Asset Management (ITAM) can...

Feature Spotlight: InvGate Service Desk SCCM Integration

If you use InvGate Service Desk, you might have come across a request that...

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