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Create a Knowledge Base in Teams and Boost Collaboration

When employees need answers quickly, hunting through multiple platforms for the right information can be frustrating. That’s why connecting your company’s knowledge base to Teams is such a ...

AI Knowledge Base: How to Use AI for Knowledge Management

Organizations increasingly rely on knowledge bases to centralize...

Insights from the Gartner Magic Quadrant for AI Applications in ITSM

On October 9, 2024, Gartner released its first-ever Magic Quadrant...

AI And Knowledge Management: Turn Ticket Resolutions Into Articles

An updated knowledge base is an essential part of an organization's...

5 Best AI IT Support Tools in 2024

In the world of IT support, artificial intelligence (AI) has become a...

What is Multimodal AI and How It is Changing the Game

You've probably heard a lot about artificial intelligence (AI) lately—from...

60+ ChatGPT Facts And Statistics You Need to Know in 2024

In the ever-evolving tech world we live in, a single year can seem like...

What is Windows Insider? A Guide to Microsoft's Beta Testing Program

If you’ve ever wondered how Microsoft rolls out new features to its...

How to Measure Success When AI Breaks Your Metrics

We celebrate “disruptiveness” in the tech space for its potential to...

How to Disable Windows Recall: A Guide to Protect Your Privacy

Microsoft Windows is no stranger to controversy when it comes to privacy...
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KPMG logo NASA logo PwC logo Arcos Dorados logo Toyota logo People's Bank logo U.S. Army logo Collins Aerospace AES Allianz Alaskan Copper