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6 Uses of ChatGPT for Customer Service

Everyone in the digital and tech space is hysterical about ChatGPT. It has recently been integrated into Microsoft Teams, media such as Buzzfeed is using OpenAI to partially create content, ...

ChatGPT vs. Jasper: A Comprehensive Comparison

In today's world, conversational AI technology has become an indispensable...

What is ChatGPT? An Introduction to OpenAI's Conversational AI Model

ChatGPT took the world by storm at the end of January and revolutionized...

27 ChatGPT Alternatives for Your Business (And One Hidden Gem)

Frustrated by frequent ChatGPT downtime? Or perhaps by it churning out...

Support Assist: Machine Learning Capabilities to Help Service Desk Agents

One of InvGate’s guiding principles is to “simplify what is complex;” so,...

Artificial Intelligence vs. Intelligent Automation: What’s the Difference?

Artificial intelligence vs. intelligent automation: are they the same?...

AI vs. Machine Learning vs. Deep Learning vs. Neural Networks: What's the Difference?

The continuous debate around artificial intelligence (AI) has led to a lot...

AI in ITSM: 3 uses and how to unlock its potential

It seems like everywhere you look these days you find a thinkpiece to...

What is a Neural Network (and How Does it Train Itself)?

You’ve probably heard about neural networks being hailed as the next big...

Machine Learning: Definition, Methods & Examples

Machine learning has garnered a lot of attention in the past few years....
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