SIAM or Service Integration and Management consists of a way of managing multiple suppliers and integrating them to provide a single business-facing IT organization. It can effectively ...
Enterprise Mobility Management or EMM is a holistic set of practices and...
The anatomy of an efficient team - it's not just about teamwork, but also...
The connected world we live in has both transformed our workplaces and...
Service Request Management is the practice that helps you ensure service...
Defining the types of IT assets to include in your IT inventory is the...
IT Asset Management (ITAM) is a two-fold equation, comprising Hardware...
Everyday service desk operations are constantly producing an abundance of...
From November 11-15, another edition of Service Management World took...
In pursuing a viable BMC Asset Management alternative, organizations...
