From November 11-15, another edition of Service Management World took place in Orlando, Florida. The event reunited IT Service Management (ITSM) experts from around the world, and InvGate was there – as participant and sponsor!
SMWorld is powered by HDI, and is on the road to be the definitive event for Service Management leaders. This new edition was focused on helping attendees manage changing customer and business expectations, discover emerging resources and technologies, and stay ahead of evolving practices and frameworks.
In this context, InvGate was back to Orlando once more to discuss industry trends, explore how to deliver an optimal Service Management strategy, and show how InvGate’s solutions fit right into it.
Ignacio Harriague (Product Positioning Advisor), Mercedes Picollo (Sales & Implementation Engineer), Jason Oriente (Director, Sales Engineering), Gonzalo Sainz-Trápaga (Co-funder and Chief Revenue Officer), Michael Soave (Account Executive), Matt Beran (Senior Product Specialist), and Shiraz Hemani (Director of Sales North America, ITSM and ITAM Implementor) at our booth.
So, make sure to stop by booth 217 and say hello to
In addition, InvGate Product Specialist and Ticket Volume Host, Matt Beran, was in charge of Session 406 “Experience+Service Management: A Winning Combination.” If you missed it, you can register here to access the recording.
