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Brian Hubbard

Brian is a freelance writer and US expat currently living in Buenos Aires. With his background in the liberal arts and journalism, he enjoys playing with languages whenever he's not struggling with them. He has a growing interest in technology, especially in how it intersects with sociology and politics.

How to Become an IT Consultant

So you want to become an IT consultant? Or maybe you haven’t decided yet, but you’re kicking the tires on what consulting on information technology (IT) might look like as a full-time career?

The Cost of Downtime: How Much Does an IT Outage Cost Your Business?

Life in the world of managed IT services is not without its pleasant surprises. Although we’re an industry of system builders dedicated to facilitating the smoothest of operations possible, downtime ...

How to Test for Packet Loss: A Complete Guide

Among all the inconveniences endemic to living in the 21st century, there are few as common as a faulty internet connection. Most everyone with internet access is familiar with the experience but ...

Exploring the Main Components of an IT Infrastructure

As IT continues to evolve alongside both the physical and – now more common – digital workplace, so too does the infrastructure that sustains it. In recent years especially, we’ve seen a significant ...

Beyond Systems & Processes: ITIL Benefits to Individuals

The benefits of ITIL to a company or organization are widely discussed. This makes sense for the bigger picture, from the perspective of an organization. Smart organizations these days are adapting ...

5 Steps to Creating an ITIL Maintenance Plan

It was Einstein who once said “the secret to creativity is knowing how to hide your sources.” The world of IT isn’t exactly known for being a creator’s paradise but navigating obstacles within ...

What to Look For in a Mobile Help Desk

The mobile experience will only continue to develop. It started in the early aughts, but honestly, the writing was on the wall when someone made a killing selling an app that simulated drinking a ...

Defining Your IT Network Security Perimeter

It wasn’t too long ago that a security system would be nothing more than a few walls, some cameras, and an inattentive security guard. That’s no longer the case In today’s digital landscape.
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