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How to Manage Employee Returning Equipment During an Offboarding Process

If there's no proper offboarding process in place, organizations can easily lose track of the necessary steps to terminate a business relationship. This, of course, includes employees ...

Asset Location Tracking: Keeping a Detailed Record of your Asset’s Placement

Asset location tracking is an essential part of IT Asset Management since...

Building a Help Desk From Scratch: Everything you Need to Take Into Account Before Starting

Support teams are used to receive requests of all kinds. When building a...

Integrating Microsoft Teams with your Help Desk: How to Do It, and Why It’s a Good Idea

Same as with an email ticketing system, integrating Microsoft Teams with...

Asset Health Rules: The Evolution of IT Asset Monitoring Alerts

Even though IT asset monitoring alerts are a great tool to keep your...

Minimizing Agent Churn Rates with InvGate Service Management

Employees leaving their jobs is a common problem across industries, but...

How to Streamline Contract Lifecycle Management

Although the word “contract” immediately takes us to the Legal department,...

How to Get a Unified IT Asset Inventory in 24 Hours

Getting a unified IT asset inventory can be a headache. Thus, you might be...

How to Track Asset Relocation: A Step-by-Step Guide

It's important for any business to keep track of its IT assets, and when...

5 Zapier Integrations you Need to Boost your Service Desk Experience in 2025

According to a recent study by BetterCloud, businesses today use an...
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KPMG logo NASA logo PwC logo Arcos Dorados logo Toyota logo People's Bank logo U.S. Army logo Collins Aerospace AES Allianz Alaskan Copper