Anh Do - November 16, 2022 - 11 min read
Digital Employee Experience (DEX) is grossly understated in today’s corporate landscape, despite the growing interest in digital transformation in companies everywhere. Technology has long ...
Kimberly Yánez - October 27, 2022 - 8 min read
Innovation consultants work with senior stakeholders and leadership to...
Kimberly Yánez - October 20, 2022 - 7 min read
Metrics can be subjective when measuring employee experience (EX), so you...
Kimberly Yánez - October 6, 2022 - 6 min read
The High-velocity IT approach includes both speed and direction. For the...
Celeste Mottesi - September 27, 2022 - 6 min read
As the software industry progressed, so has the customer service sector....
Kimberly Yánez - September 26, 2022 - 9 min read
In today's IT industry, customer experience is often lauded as essential...
Kimberly Yánez - September 16, 2022 - 15 min read
It's no secret that IT teams are often considered the "anti-people"...
Kimberly Yánez - September 12, 2022 - 10 min read
When it comes to problem management, many businesses focus on automating...
Ezequiel Mancilla - August 31, 2022 - 6 min read
Since IBM introduced its concept in the IT business landscape, enterprise...
Kimberly Yánez - August 29, 2022 - 14 min read
The IT industry is among the most competitive ones in the world. That is...