Choosing a Hardware Asset Management software is no easy task. With so many tools available on the market, limited time for thorough research, and tight budgets, the process can quickly become slow and complicated.
But it doesn’t have to be that way. To help you kickstart your search without feeling overwhelmed, we’ve put together a list of the 10 best Hardware Asset Management tools available in the market.
We hope that our extensive experience in the field and our continuous market analysis will be valuable to your selection process.
Our list includes HAM software for all types of organizations, covering a wide range of needs. Plus, we’ve added key criteria to consider when choosing the right tool for your business.
Let’s dive in!
Hardware Asset Management in Under 8 Minutes
What is Hardware Asset Management software?
When we talk about Hardware Asset Management software (or just HAM software), we talk about tools that organizations use to track, manage and optimize their IT physical assets throughout their lifecycle.
These tools help reduce costs, enhance security, and ensure compliance with corporate policies and industry regulations.
Best 10 options for Hardware Asset Management tools
- InvGate Asset Management
- Freshservice
- Device42
- FlexeraOne
- AssetPanda
- Lansweeper
- AssetExplorer
- ServiceNow Hardware Asset Management
- Enterprise Technology Management
- Ivanti Neurons - Ivanti
#1. InvGate Asset Management
InvGate Asset Management: 5-minutes Demo
#2. Freshservice
Freshservice, developed by Freshworks, is a cloud-based IT Service Management (ITSM) platform that also provides HAM capabilities.
It stands out for its user-friendly interface, AI-powered automation, and extensive third-party integrations. It's particularly suited for small to mid-sized to large enterprises aiming to centralize and simplify their IT operations.
Freshservice features
- Automated asset discovery: Identifies and documents all hardware and software assets within the network.
- Comprehensive asset inventory: Maintains a centralized repository of all assets, including details like hardware type, software licenses, purchase information, and warranty status.
- Asset Lifecycle Management: Manages assets from procurement to disposal, ensuring optimal utilization and compliance.
- Incident and Change Management integration: Integrates Asset Management with Incident and Change Management processes for streamlined operations.
- Service catalog: Provides a self-service portal for users to request IT services, enhancing efficiency.
- Analytics and reporting: Generates detailed reports and dashboards for informed decision-making.
- Mobile app: Offers mobile access for Asset Management on-the-go.
Freshservice pros
- User-friendly interface: Intuitive design facilitates ease of use and quick adoption among users.
- Robust automation capabilities: Automates routine tasks, reducing manual intervention and potential errors.
- Strong integration ecosystem: Seamlessly integrates with various third-party applications, enhancing workflow efficiency.
Freshservice cons
- Limited customization and analytics in lower-tier plans.
- Pricing relies on add-ons and gets more expensive as you grow.
- Mobile app lacks some desktop functionalities.
- Advanced reporting features could be improved.
Freshservice reviews ratings
Freshservice has a rating of 4.3 out of 5 on Gartner Peer Insights. The reviews are a mix of positive and negative feedback.
"I found Freshservice to be an okay tool, to be honest, not great. We have encountered quite a few teething issues during the onboarding of the tool, setting up rules & logic and weren't satisfied with the support provided by the team."
Gartner Peer Insights Review
Freshservice pricing
Freshservice offers a 14-day free trial and four subscription plans (billed annually), but many add-ons are limited to the top-tier plans, making it a comprehensive yet costly option:
- Starter: $19 per agent/month (basic Asset and Incident Management).
- Growth: $49 per agent/month, adds Asset Management, Service Catalog, and advanced management modules.
- Pro: $59 per agent/month, includes advanced analytics and Project Management capabilities.
- Enterprise: $129 per agent/month with enhanced security, audit logs, and advanced customization.
#3. Device42
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Device42 is a comprehensive IT Asset Management solution owned by Freshworks and designed to provide real-time visibility into an organization's hardware and software assets. It caters to businesses of all sizes seeking to optimize their HAM processes.
The platform offers both on-premises and cloud deployment options and integrates seamlessly with various ITSM tools, enhancing workflow automation and operational efficiency.
Device42 features
- Agentless auto-discovery: Continuously scans the network to identify and document hardware assets without the need for manual input.
- Comprehensive Inventory Management: Maintains detailed records of physical, virtual, and cloud-based hardware assets, including configurations and interdependencies.
- QR code and barcode generation: Facilitates easy tracking and management of assets through customizable QR codes and barcodes.
- Warranty and support tracking: Automatically retrieves and monitors warranty information to ensure timely renewals and support coverage.
- Data center visualization: provides visual representations of data center layouts, including rack and room configurations, to optimize space and resource utilization.
- Integration capabilities: Offers out-of-the-box integrations with popular platforms like ServiceNow, Jira, and Splunk, as well as RESTful APIs for custom integrations.
Device42 pros
- Robust auto-discovery: Effectively identifies and documents a wide range of hardware assets, reducing manual efforts.
- User-friendly interface: Simplifies navigation and Asset Management tasks, making it accessible to users with varying technical expertise.
- Comprehensive visualization tools: Enhances understanding of asset relationships and data center layouts through detailed visual representations.
- Extensive integration options: Seamlessly connects with various ITSM and monitoring tools, facilitating streamlined workflows.
Device42 cons
- Learning curve: Some users may experience challenges during initial setup and configuration due to the platform's extensive features.
- Performance issues: Occasional slowdowns may occur, particularly when processing large volumes of data.
- Additional costs for plugins: Certain functionalities may require extra purchases, potentially leading to unforeseen expenses.
Device42 reviews and comments
With a 4.4 out of 5-star rating on Gartner Peer Insights, Device42 is recognized in both the Data Center Infrastructure Management (DCIM) tools and Hardware Asset Management (HAM) categories. Users praise its comprehensive hybrid IT discovery and modern approach to Asset Management. Below, we’ve summarized the overall feedback based on G2 user reviews:
"Device42 provides excellent exposure to the latest trends in Asset Management, offering one of the most complete hybrid IT discovery solutions. Some users, however, have reported occasional performance slowdowns, especially when dealing with large datasets or complex requests."
Sharish A, SAM Analyst G2 review
Device42 pricing
Device42 does not publicly list its pricing, as it is typically customized based on an organization's required features and scale. Historically, it has used a component-based licensing model, with costs determined by the number of managed devices or IPs.
To obtain pricing details, businesses must request a quote. However, Device42 does offer a free trial.
#4: Flexera One IT Asset Management
Flexera’s IT Asset Management solution, part of the Flexera One platform (previously known through products like FlexNet Manager), is an enterprise-grade ITAM with HAM capabilities.
Built for large organizations, it helps optimize software license usage, reduce unnecessary costs, and maintain compliance across both on-premises and cloud environments.
Flexera offers deployment flexibility, available as a SaaS solution (Flexera One) or as an on-premises option. It also integrates with various inventory tools to collect raw data, providing intelligent normalization and license analytics for better Asset Management.
Flexera One features
- Hardware Asset Management: Track and manage hardware assets throughout their lifecycle, from procurement to disposal.
- Software Asset Management: Optimize software license usage and ensure compliance with vendor agreements.
- SaaS Management: Gain visibility into SaaS subscriptions to manage costs and usage effectively.
- Cloud cost optimization: Monitor and optimize cloud expenditures across multiple providers.
- IT visibility: Achieve a unified view of the entire IT estate, facilitating informed decision-making.
- Compliance Management: Automate compliance tracking to reduce audit risks and ensure adherence to regulatory standards.
- Integration capabilities: Connect with ITSM tools like ServiceNow and BMC, as well as ERP systems, to streamline processes.
Flexera One pros
- Comprehensive Asset Management: Provides a unified platform for managing hardware, software, SaaS, and cloud assets.
- Strong Compliance Management: Helps ensure adherence to software licensing agreements and regulatory requirements.
- Scalability: Suitable for large enterprises with complex IT infrastructures.
- Integration capabilities: Seamlessly integrates with various ITSM and ERP systems, enhancing operational workflows.
Flexera One cons
- Complexity: The extensive feature set may present a learning curve for new users.
- Reporting limitations: Some users have reported that reporting functionalities could be more advanced.
- Pricing transparency: Pricing details are not publicly disclosed, requiring direct contact for quotes.
Flexera One reviews and comments
Flexera (particularly for Software Asset Management) is highly rated, around 4.5/5. Users praise the depth of License Management.
"It’s a very good tool for Software Asset Management… once you get it fully configured it provides a clear picture."
Gartner Peer Insights review
Flexera One pricing
Flexera does not publicly disclose its pricing. It generally follows an annual subscription model or a perpetual license with additional maintenance costs, typically structured around the size of the environment.
Flexera is among the more expensive SAM tools but is also recognized for delivering a high return on investment through software cost savings. Businesses interested in pricing must contact Flexera’s sales team for a customized quote.
#5: Asset Panda
Asset Panda is a cloud-based, highly configurable Asset Management solution with robust mobile capabilities. While it supports businesses of all sizes, it is particularly well-suited for smaller teams with simpler IT needs.
Its standout features include an intuitive interface, unlimited users per plan, and a mobile app that supports barcode/QR code scanning. Asset Panda is a great choice for organizations seeking a flexible and simple asset tracking tool.
Asset Panda features
- Customizable fields: Configure workflows and fields to match your asset tracking requirements.
- Mobile app: Enables barcode scanning and offline syncing for real-time updates.
- Maintenance tracking: Monitors asset maintenance schedules and sends notifications.
- Integrations: Connects with tools like ServiceNow, Azure AD, and DocuSign.
Asset Panda pros
- Highly configurable for diverse use cases.
- Strong mobile app for remote asset tracking.
- Unlimited users under asset-based pricing.
- Effective Contract Management features.
Asset Panda cons
- No agent-based asset discovery.
- Lacks network discovery functionality.
- Custom workflows can have a steep learning curve.
- Limited Software License Management capabilities.
- Primarily focused on hardware tracking.
Asset Panda reviews and comments
According to Capterra, Asset Panda has an overall rating of 4.6 out of 5 stars.
"The platform is easy to use, incredibly flexible, and highly efficient in managing assets."
Aruna R. - Capterra reviews
Asset Panda pricing
Asset Panda follows a subscription-based pricing model, calculated per asset rather than per user—allowing unlimited users on all plans. Pricing details are not publicly available, as quotes are provided upon request.
#6: Lansweeper
Lansweeper is an IT Asset Management and network discovery solution best known for its agentless scanning capabilities. It can be deployed on-premises, with an optional cloud component for centralized control.
This tool is widely adopted by mid-sized enterprises and organizations needing a straightforward way to inventory IT infrastructure. Lansweeper is particularly effective for auditing and tracking IT assets, including computers, servers, network devices, and IoT, without requiring agents on individual machines.
While not open-source, Lansweeper provides a free trial and has historically offered a limited free tier. Integrations are available via APIs and built-in connectors.
Lansweeper features
- Agentless discovery: Automatically detects hardware and software across the network without deploying agents.
- Asset tracking: Provides detailed insights into hardware configurations and installed software.
- IP Address Management: Helps manage and document IP allocations within the network.
- Custom reporting & alerts: Generate reports and receive alerts for hardware/software compliance.
Lansweeper pros
- Robust agentless discovery for IT infrastructure.
- Cost-effective for small to mid-sized businesses.
- Simple setup with minimal technical effort.
Lansweeper cons
- Custom reports require SQL knowledge.
- Primarily a discovery tool, lacking advanced ITAM capabilities like License Management.
- Allows data deletion, which may impact asset history tracking.
Lansweeper reviews and comments
Lansweeper has a 4.3/5-star rating on Gartner Peer Insights in the Software Asset Management (SAM) category. It is frequently highlighted for its ease of deployment and quick scanning capabilities.
"Overall experience was positive! Lansweeper was easy to set up, and we were able to start scanning very quickly."
Gartner Peer Insights
Lansweeper pricing
Lansweeper uses asset-based licensing. The Starter plan begins at $219 per year for up to 2,000 assets, while the Pro plan starts at $399 per year for the same limit, with options to purchase additional asset packs. A free version is available for home users and small networks managing fewer than 100 assets.
#7: AssetExplorer
ManageEngine AssetExplorer is a versatile ITAM solution available for both on-premises and SaaS deployment. Designed for organizations of all sizes, it provides a single, centralized view to monitor assets throughout their entire lifecycle. A free edition supports up to 25 assets, making it accessible for smaller setups.
Key advantages include quick setup, flexible asset discovery (agent-based or agentless), and seamless integrations with other tools to enhance asset data. Though it is a commercial product (not open-source), it offers a free tier along with scalable paid plans.
ManageEngine AssetExplorer features
- Asset discovery: Supports agent-based or agentless scanning for hardware and software across the network.
- Software & License Management: Tracks software installations and helps maintain license compliance.
- CMDB & Lifecycle Management: Monitors asset lifecycle, warranties, and depreciation while integrating with Configuration Management Database (CMDB).
- Automation: Streamlines processes like asset assignment and software deployment.
- Reporting: Customizable dashboards and reports for asset health and compliance tracking.
ManageEngine AssetExplorer pros
- All-in-one ITAM platform with robust features.
- Simple deployment and user-friendly interface.
- Reliable customer support and strong automation.
ManageEngine AssetExplorer cons
- The free edition is limited to 25 assets.
- Some advanced features require a learning curve.
ManageEngine AssetExplorer reviews and comments
With four reviews on Gartner Peer Insights, ManageEngine AssetExplorer has a 4.3/5-star rating. Users appreciate its comprehensive feature set and automation capabilities for Asset Lifecycle Management. On G2, it also holds a 4.3/5 rating.
One user review on G2 noted:
"ManageEngine AssetExplorer is very flexible in terms of asset categorization. It auto-detects most assets and helps significantly with License Management. However, it requires a lot of customization at the start, and add-ons can be costly."
– Zafar Javed S, Network Operations Center Engineer
ManageEngine AssetExplorer pricing
ManageEngine AssetExplorer pricing starts at $115/month for 250 assets (SaaS), while on-premises licenses are available from $955 for 250 assets. A free edition is offered for up to 25 assets.
#8: ServiceNow Hardware Asset Management
ServiceNow Hardware Asset Management, developed by ServiceNow, is a comprehensive solution designed to manage the physical components of IT infrastructure throughout their lifecycle.
It caters to medium to large enterprises seeking to optimize hardware asset utilization, reduce costs, and mitigate risks associated with Asset Management. As a cloud-based platform, it integrates seamlessly with other ServiceNow modules and third-party applications, enhancing workflow automation and operational efficiency.
ServiceNow Hardware Asset Management features
- Asset Lifecycle Management: Manages hardware assets from procurement to retirement, ensuring optimal utilization.
- Automated workflows: Streamlines processes such as approvals, provisioning, and decommissioning.
- Inventory Management: Maintains real-time records of asset status, location, and ownership.
- Contract and Warranty Management: Tracks contracts and warranties to ensure compliance and timely renewals.
- Integration capabilities: Connects with other ServiceNow modules and external systems for cohesive operations.
- Reporting and analytics: Provides insights into asset performance and utilization for informed decision-making.
ServiceNow Hardware Asset Management pros
- Comprehensive integration: Seamlessly integrates with other ServiceNow modules, providing a unified platform.
- Automation capabilities: Reduces manual intervention through robust automation features.
- Scalability: Suitable for large enterprises with complex IT infrastructures.
- User-friendly interface: Intuitive design enhances user experience and adoption.
ServiceNow Hardware Asset Management cons
- Complex implementation: May require significant time and resources for initial setup and customization.
- Cost considerations: Pricing may be a barrier for smaller organizations with limited budgets.
- Performance issues: Some users have reported sluggish performance in large environments.
ServiceNow Hardware Asset Management reviews and comments
According to Gartner Peer Insights, ServiceNow Hardware Asset Management has an overall rating of 4.7 out of 5 stars based on 3 reviews.
ServiceNow Hardware Asset Management pricing
ServiceNow does not publicly disclose pricing information for its Hardware Asset Management module. Organizations interested in the platform are encouraged to contact ServiceNow directly to obtain a customized quote based on their specific requirements.
#9: Enterprise Technology Management – Oomnitza
Oomnitza, headquartered in San Francisco, offers an Enterprise Technology Management (ETM) platform designed to provide organizations with comprehensive visibility and control over their technology assets, including hardware, software, cloud, and users.
The platform is particularly suited for medium to large enterprises seeking to streamline Asset Management processes, enhance compliance, and optimize operational efficiency. Oomnitza is a cloud-based solution that integrates with over 1,500 applications, facilitating seamless data synchronization across various systems.
Oomnitza features
- Centralized Asset Lifecycle Management: Manage assets from procurement to retirement within a unified platform.
- Automated workflows: Streamline business processes such as onboarding, offboarding, and maintenance scheduling.
- Cross-functional integrations: Connect with a wide array of applications, including ITSM, procurement, and security tools.
- Real-time insights: Access dashboards and reports that provide up-to-date information on asset status and performance.
- Compliance Management: Ensure adherence to regulatory standards and internal policies through automated tracking and reporting.
Oomnitza pros
- Comprehensive integration capabilities: Supports a vast array of integrations, enabling seamless data flow between systems.
- User-friendly interface: Simplifies the process of tracking and managing assets, enhancing user experience.
- Effective workflow automation: Automates routine tasks, reducing manual intervention and potential errors.
- Responsive customer support: Users have reported positive experiences with the support team, highlighting their professionalism and responsiveness.
Oomnitza cons
- User interface improvements: Some users have suggested that the reporting user interface could be enhanced for better usability.
- Cost considerations: The platform is considered one of the more expensive IT Asset Management solutions, which may be a factor for organizations with budget constraints.
Oomnitza reviews and comments
According to G2, Oomnitza has an overall rating of 4.0 out of 5 stars. One user mentioned:
"Oomnitza is highly customizable to meet your asset management needs. It utilizes many apis to ensure that data integrity is met. Very insightful agents to assist you when needed. Oomnitza has been improving throughout the years by adding requested features. However, implementation takes a little longer to reach production. Also, the cost could be better, but you get what you pay for."
Jerome B, G2 review
Oomnitza pricing
Specific pricing details for Oomnitza are not publicly disclosed. Organizations interested in the platform are encouraged to contact Oomnitza directly to obtain a customized quote based on their specific requirements.
#10: Ivanti Neurons for IT Asset Management (ITAM)
Ivanti Neurons for IT Asset Management is a comprehensive solution designed to help organizations effectively track, manage, and optimize their hardware and software assets throughout their lifecycle.
Developed by Ivanti, this platform caters to businesses seeking to enhance asset visibility, ensure compliance, and reduce operational costs. Ivanti Neurons for ITAM offers both cloud-based and on-premises deployment options and integrates seamlessly with various ITSM and security tools, providing a unified approach to Asset Management.
Ivanti Neurons for ITAM features
- Automated asset discovery: Identifies and inventories hardware, software, and cloud assets across hybrid environments.
- Asset Lifecycle Management: Manages assets from procurement to disposal, ensuring optimal utilization and compliance.
- Real-time visibility: Provides up-to-date information on asset status, location, and performance.
- Integration capabilities: Connects with ITSM solutions and other enterprise applications for cohesive operations.
- Mobile app access: Allows management of IT assets remotely, including searching for assets, updating fields, and applying automated actions.
Ivanti Neurons for ITAM pros
- Comprehensive asset tracking: Offers detailed visibility into hardware and software assets.
- User-friendly interface: Facilitates ease of use and quick adoption among users.
- Effective integration: Seamlessly integrates with existing enterprise systems, enhancing workflow efficiency.
- Mobile accessibility: Enables Asset Management from anywhere, improving flexibility.
Ivanti Neurons for ITAM cons
- Learning curve: Some users may require time to fully utilize advanced features.
- Customization complexity: Advanced customization may necessitate additional technical expertise.
Ivanti Neurons for ITAM reviews and comments
According to G2, Ivanti Neurons for ITAM has an overall rating of 4.2 out of 5 stars. One user commented:
"The navigation is easy and straight forward. It is good for small and medium sized business in terms of pricing. Network discovery, License Management and reporting features are really handy. Round the clock support from Ivanti is available only with premium plan. It also doesn't have cloud based service while many of its competitors have really good cloud-based service."
Zafar Javed S, G2 reviews
Ivanti Neurons for ITAM pricing
Ivanti does not publicly disclose pricing information for Neurons for ITAM. Organizations interested in the platform are encouraged to contact Ivanti directly to obtain a customized quote based on their specific requirements.
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What to look for in Hardware Asset Management software
The first thing you should consider when looking for a Hardware Asset Management tool is whether you really want a Hardware Asset Management tool. While tools dedicated to HAM might be convenient at first, in the long run, they may prove insufficient for your organization's needs and objectives.
Therefore, it might be more beneficial to opt directly for an IT Asset Management tool, as the vast majority of them have functionalities to manage your IT infrastructure comprehensively.
Once that point is clarified, the HAM tool you choose should allow you to perform the following tasks:
- Automated discovery. The software should automatically scan your network to identify and inventory all connected hardware devices. This minimizes manual data entry and ensures a comprehensive asset list.
- Detailed inventory. Look for a tool that captures detailed information about each asset, including device type, manufacturer, model, serial number, specifications (CPU, RAM, storage), and location.
- Lifecycle tracking. The software should enable you to track the entire hardware lifecycle, from procurement and deployment to maintenance, upgrades, and disposal. This helps optimize asset utilization and plan for replacements.
- Software and hardware relationships. Being able to see the relationship between hardware and software is important. The tool should allow you to see what software is installed on each piece of hardware.
- Reporting and analytics. Choose a solution that offers robust reporting capabilities to generate insights into asset utilization, compliance, and cost. This data can inform strategic decisions and improve Asset Management practices.
- User-friendly interface. An intuitive and easy-to-navigate interface is essential for efficient Asset Management. The software should be accessible to all relevant personnel, regardless of their technical expertise.
- Basic alerting. The tool should be able to provide basic alerts for things like warranty expirations, or when a device has been removed from the network.
Summing up
Selecting the right Hardware Asset Management software can be challenging, but having a clear understanding of your organization's needs makes the process much smoother. Whether you're looking for comprehensive ITAM capabilities or a tool dedicated to HAM, this list provides a solid starting point.
Take advantage of free trials, compare features, and choose a solution that aligns with your business goals. The right tool will help you optimize costs, enhance security, and improve overall asset visibility. And don't forget to try InvGate Asset Management free for 30 days—no credit card required!
