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The Service Portfolio in ITIL: What is it, And What’s the Difference With The Service Catalog

The service portfolio helps you pull together your end-to-end service offering and make it more focused on customer outcomes. Done well, it can promote IT Service Management (ITSM) and make ...

The Most Common Service Catalog Mistakes (And How to Fix 'Em)

There's a lot that goes into creating an IT service catalog. And as much...

Best Practices for Creating a Service Catalog

We’ve talked about the importance of service catalogs -- how they provide...

The Essential Guide to Creating an IT Service Catalog

The state of work is constantly changing, responding to rapidly evolving...

How to Know If Your Service Catalog Has Purpose (and What to Do Next)

For us, the IT service catalog is something that places the IT department...

3 InvGate Service Desk Features you were Probably Waiting for

As you might know, we’ve recently launched a major release for InvGate...

3 Big Benefits of a Quality Service Catalog

An IT service catalog is a great asset for any IT organization that offers...

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