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Emiliano Pardo Saguier

A translator by trade and a techie by heart, Emiliano has been writing for as long as he can remember. While based primarily in Buenos Aires, his restless heart and unquenchable wanderlust always get him across borders and into some island paradise or other. When not writing, he’s most likely dividing his time between being a social butterfly, pursuing musical passion projects, or cultivating spiritual pursuits.
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Service Desk Performance Benchmarks and Their Ultimate Value

So you’ve got your service desk up and running. But how do you know that it’s running the way it’s supposed to be? Service desk performance is measured across many domains, so it’s not always clear-cut whether any optimization is necessary. Getting ...

CMDB Definition: A No-Nonsense Guide

A CMDB is part of any proper IT Asset Management tool. But why is it so important? Simply put, it’s because as the size of your network increases, making sure that you keep track of every element ...

Software Reharvesting Cuts Costs: Here's How.

IT departments often have their hands full. And one of their main tasks is making sure that every device has proper access to the software necessary for workers to do their job effectively and ...

Strategies and Tips for Collaboration in the Digital Workplace

Remote work and digital spaces have quickly become the new normal. Truly, what started off as a mere glint in the eye of more forward-thinking companies is now a do-or-die strategy that’s as much ...

Best Practices for IT Asset Discovery and Inventory Management

Keeping your IT assets organized and properly managed is an integral practice for long-term success. And, if you’ve been staying up-to-date with the latest IT Asset Management trends, you know that ...

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